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Fix test sending for ActiveCampaign #974

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iAmSteveBeatty opened this issue Sep 28, 2022 · 5 comments
Open

Fix test sending for ActiveCampaign #974

iAmSteveBeatty opened this issue Sep 28, 2022 · 5 comments
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ActiveCampaign bug Something isn't working

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@iAmSteveBeatty
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  1. As previously reported, a test email goes to AC, but sits there waiting to be sent manually. I can't find the issue, but it was talked about extensively in Slack.

  2. Even this is inconsistent; a recent demo didn't produce a test email at all.

  3. Also, when my test email did land in AC, it was ready to send to the 17 people in the email list I'd chosen from the dropdown. As far as I know, the test should be independent of any list chosen -- and certainly shouldn't be sent out to a full list. It was never scheduled or ready to send to the one email I'd listed in the "send a test to" field. So in that regard, I'm GLAD it didn't send.

This work was done on Model Home, which is set up to work with out AC test account.

@tmmbecker tmmbecker changed the title A few problems with sending a test email from Newsletter plugin using Active Campaign Fix test sending for ActiveCampaign Oct 6, 2022
@tmmbecker
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To replicate:

  1. Connect Newsletters to ActiveCampaign and set AC as the send method.
  2. Create a new newsletter.
  3. Send a test.
  4. Observe the campaign exists in AC but is in draft form and is never sent.

Screen Shot on 2022-10-06 at 15-23-17

@tmmbecker tmmbecker added bug Something isn't working ActiveCampaign labels Oct 6, 2022
@tmmbecker
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From SMDP:

if I send to a test group, you cant send the same email to a new group, so you have to rebuild the whole thing.

@miguelpeixe is there any chance that we could prioritize this? With more folks signing on to BlueLena, we're seeing more desire to use Newsletters. Having a functional testing process would be splendid.

@miguelpeixe miguelpeixe self-assigned this Oct 19, 2022
@miguelpeixe
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miguelpeixe commented Oct 21, 2022

Once #992 is released the occasional The response is not a valid JSON response will no longer occur and the error messages will be more accurate.

In case the error message is:

Sending test campaign failed: Please send this campaign through the web interface to continue.

, there's nothing we can do on our end. This is an API restriction imposed by ActiveCampaign on that account. The test campaign will be created but only possible to send through their web interface.

@tmmbecker
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This is an API restriction imposed by ActiveCampaign on that account.

Is this a restriction on ALL accounts? Or just the one that we're using for testing?

@miguelpeixe
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Not sure. I guess it's a restriction for new accounts, which might lack some verification.

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