[BUG] https://api.blockchair.com/dogecoin/addresses/balances return data incorrect

[JiuYeChongYang]

The address D9NGkeV1b2DdN75sv4b5f4pWGWLjrxBkCt shows a balance of 0 on the Blockchair explorer, but the https://api.blockchair.com/dogecoin/addresses/balances API endpoint returns:
{
"data": {
"D9NGkeV1b2DdN75sv4b5f4pWGWLjrxBkCt": 2000000000000
},
"context": {
"code": 200,
"source": "A",
"results": 1,
"state": 6103059,
"market_price_usd": 0.093936,
"cache": {
"live": true,
"duration": 120,
"since": "2026-02-27 15:41:24",
"until": "2026-02-27 15:43:24",
"time": null
},
"api": {
"version": "2.0.95-ie",
"last_major_update": "2022-11-07 02:00:00",
"next_major_update": "2023-11-12 02:00:00",
"documentation": "https://blockchair.com/api/docs",
"notice": "Try out our new API v.3: https://3xpl.com/data"
},
"servers": "API4,DOGE6",
"time": 0.011179924011230469,
"render_time": 0.01050710678100586,
"full_time": 0.021687030792236328,
"request_cost": 1.001
}
}

[JiuYeChongYang]

The address Xy3gi2zmGKB8QHPcqn85vK6yNs1S49NPkU shows a balance of 63.05238773 on the Blockchair explorer, but the https://api.blockchair.com/dash/addresses/balances API endpoint returns:
{
"data": {
"Xy3gi2zmGKB8QHPcqn85vK6yNs1S49NPkU": 6402178069
},
"context": {
"code": 200,
"source": "A",
"results": 1,
"state": 2431813,
"market_price_usd": 33.52,
"cache": {
"live": true,
"duration": 120,
"since": "2026-03-03 12:34:50",
"until": "2026-03-03 12:36:50",
"time": null
},
"api": {
"version": "2.0.95-ie",
"last_major_update": "2022-11-07 02:00:00",
"next_major_update": "2023-11-12 02:00:00",
"documentation": "https://blockchair.com/api/docs",
"notice": "Try out our new API v.3: https://3xpl.com/data"
},
"servers": "API4,DASH4",
"time": 0.017219066619873047,
"render_time": 0.012866020202636719,
"full_time": 0.030085086822509766,
"request_cost": 1.001
}
}

[JiuYeChongYang]

[JiuYeChongYang]

@daria-blockchair Please help take a look at this issue. The balance data returned for these three addresses is incorrect, and it has been troubling me for several days. I’m genuinely concerned that the same problem might also occur with other addresses.

[daria-blockchair]

Hi @JiuYeChongYang! Thank you for reporting the issue.
This should now be fixed.
Please let us know if you are still encountering any problems.

[JiuYeChongYang]

Thank you for your help. The data for the above three addresses is correct now. but the address data for Dogecoin chain D6wDSjusoZk55sxqAKNShSS8WwhbTTPUhq is also incorrect. The data returned by the API is inconsistent with the on-chain data.

Could you please help check this again? It appears that the API data synchronization is not very timely. @daria-blockchair

[JiuYeChongYang]

We noticed that the https://api.blockchair.com/litecoin/addresses/balances API returns balances that are inconsistent with the explorer data for more than 400 addresses. Could you please check whether the bug in the https://api.blockchair.com/{network}/addresses/balances API can be fully resolved? @daria-blockchair

[daria-blockchair]

Thank you for reporting the issue. We will investigate it further.

In the meantime, you may consider using the latest version of our API available at https://3xpl.com/data. It is faster, more stable, and supports 48 blockchains.

[JiuYeChongYang]

Hello, I noticed that 3xpl does not clearly explain how to obtain a long-term API key and only mentions contacting via email. Could you please clarify how to get one? Also, can the Blockchair API key that I have already purchased be used with 3xpl? @daria-blockchair

[JiuYeChongYang]

I noticed that the https://api.3xpl.com/
API does not support batch queries for address balances. Will this feature be supported in the future?

[JiuYeChongYang]

After comparing several products, we believe that your product is currently the best solution and the one that best meets our needs. We would very much like to continue using it. Therefore, we hope your team can prioritize fixing the issue where the Blockchair API returns data that is inconsistent with the explorer. At the moment, this issue occurs more frequently on the Litecoin and Dogecoin networks, where the API often returns outdated data.

[JiuYeChongYang]

The balances for the following four addresses are consistently being returned incorrectly. Could you please help check and resolve this first?

Dogecoin: DSbZx8uNyiXqDnxscZaj8HntLLorGUwKJS, DQzPo5xWRkDmDt3Gv3zdpBB12Gpj9aTSDv, DSpmFnjRUBYQ1yiKtVq7z6MJyjrZbwjba9
Dash: Xy3gi2zmGKB8QHPcqn85vK6yNs1S49NPkU

The balance retrieval for these addresses has been incorrect.

[JiuYeChongYang]

Hello, I have already followed the instructions in the Discord FAQ and sent a request to info@blockchair.com
to obtain a 3xpl token, but I have not received any response. Could you please help check why? @daria-blockchair