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Include phone and email in organisation customer detail #672

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nils-work opened this issue Sep 23, 2024 · 0 comments
Open

Include phone and email in organisation customer detail #672

nils-work opened this issue Sep 23, 2024 · 0 comments
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Common Issues related to Common APIs.

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@nils-work
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Description

The phoneNumbers and emailAddresses schemas are present in the CommonPersonDetailV2 schema, but are absent from the CommonOrganisationDetailV2.
Details for these are already included in the Business consumer CX language.

Intention and Value of Change

To provide parity between individual and non-individual customer data, to support use cases.

Area Affected

Change Proposed

Include phone number and email address detail in the organisation customer detail structure.

i.e. add:

  "phoneNumbers": [
    {
      "isPreferred": true,
      "purpose": "HOME",
      "countryCode": "string",
      "areaCode": "string",
      "number": "string",
      "extension": "string",
      "fullNumber": "string"
    }
  ],
  "emailAddresses": [
    {
      "isPreferred": true,
      "purpose": "HOME",
      "address": "string"
    }
  ],
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Labels
Common Issues related to Common APIs.
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