False Positive | supportonline24.com

[charlotte-jupp]

What are the subjects of the false-positive (domains, URLs, or IPs)?

supportonline24.com

Why do you believe this is a false-positive?

The domain is used for ethical phishing simulations for OutThink Ltd and was reported as a phishing attempt via a 3rd party Outlook plugin on numerous occasions as part of a planned phishing simulation campaign for a customer. End users are directed to this domain as part of the customer's sponsored educational programmes, which includes simulated phishing attacks. The contents of the website were not hacked, but incorrectly marked as deceptive.

How did you discover this false-positive(s)?

VirusTotal

Where did you find this false-positive if not listed above?

VirusTotal

Have you requested a review from other sources?

I have requested a review from...

Do you have a screenshot?

Screenshot

Additional Information or Context

I have also noticed that...

[phishing-database-bot]

Verification Required

@charlotte-jupp, thank you for submitting a false positive report! To help us verify your ownership of the affected domain(s), please complete the following steps:

1. Set a DNS TXT record for the domain(s) listed in this issue with the following details:

   • Record Name: _phishingdb
   • Record Value: antiphish-9802e7085e8dc26ec352e02fd30d50f1cb57751a

   Your Verification ID: antiphish-9802e7085e8dc26ec352e02fd30d50f1cb57751a

2. Wait for DNS propagation (this may take a few minutes to a few hours).

3. Reply to this issue once the TXT record has been set.

Important Notes

• Verification does not guarantee whitelisting. The Phishing.Database team will review your report after verifying ownership, but the decision to whitelist depends on further investigation and analysis.
• If the record cannot be set or you need alternative methods of verification, please contact us at [email protected] - preferably from the domain's official email address.

How to Check the TXT Record ?

You can verify that the TXT record is properly set using:

• Online tools like MXToolBox TXT Lookup.
• The command line:

  dig TXT _phishingdb.example.com
  

Thank you for your cooperation! We will address your issue as soon as possible after verification.

The Phishing.Database Project Team.