Add some props

Author: luancazarine

components/richpanel/actions/create-ticket/create-ticket.mjs

@@ -24,12 +24,28 @@ export default {
         "status",
       ],
     },
+    subject: {
+      type: "string",
+      label: "Subject",
+      description: "The subject of the ticket.",
+      optional: true,
+    },
     commentBody: {
       propDefinition: [
         richpanel,
         "commentBody",
       ],
     },
+    priority: {
+      type: "string",
+      label: "Priority",
+      description: "The priority of the ticket.",
+      options: [
+        "HIGH",
+        "LOW",
+      ],
+      optional: true,
+    },
     commentSenderType: {
       propDefinition: [
         richpanel,
@@ -39,18 +55,57 @@ export default {
     viaChannel: {
       type: "string",
       label: "Via Channel",
-      description: "The channel via which the ticket is created",
+      description: "The channel via which the ticket is created.",
+      reloadProps: true,
       options: VIA_CHANNEL_OPTIONS,
     },
+    viaSourceFromAddress: {
+      type: "string",
+      label: "Via Source From Address",
+      description: "The email address of the source from.",
+      hidden: true,
+    },
+    viaSourceFromName: {
+      type: "string",
+      label: "Via Source From Name",
+      description: "The name of the source from.",
+      hidden: true,
+    },
+    viaSourceToAddress: {
+      type: "string",
+      label: "Via Source To Address",
+      description: "The email address of the source to.",
+      hidden: true,
+    },
+    viaSourceToName: {
+      type: "string",
+      label: "Via Source To Name",
+      description: "The name of the source to.",
+      hidden: true,
+    },
+    viaSourceFromNumber: {
+      type: "string",
+      label: "Via Source From Number",
+      description: "The phone number of the source from.",
+      hidden: true,
+    },
+    viaSourceToNumber: {
+      type: "string",
+      label: "Via Source To Number",
+      description: "The phone number of the source to.",
+      hidden: true,
+    },
     viaSourceFrom: {
       type: "object",
       label: "Via Source From",
       description: "The object source from which the ticket was created. **Examples: {\"address\": \"[email protected]\"} or {\"id\": \"+16692668044\"}. It depends on the selected channel**.",
+      hidden: true,
     },
     viaSourceTo: {
       type: "object",
       label: "Via Source To",
       description: "The object source to which the ticket was created. **Examples: {\"address\": \"[email protected]\"} or {\"id\": \"+16692668044\"}. It depends on the selected channel**.",
+      hidden: true,
     },
     tags: {
       propDefinition: [
@@ -60,24 +115,82 @@ export default {
       optional: true,
     },
   },
+  async additionalProps(props) {
+    switch (this.viaChannel) {
+    case "email" :
+      props.viaSourceFromAddress.hidden = false;
+      props.viaSourceFromName.hidden = false;
+      props.viaSourceToAddress.hidden = false;
+      props.viaSourceToName.hidden = false;
+      props.viaSourceFrom.hidden = true;
+      props.viaSourceTo.hidden = true;
+      props.viaSourceFromNumber.hidden = true;
+      props.viaSourceToNumber.hidden = true;
+      break;
+    case "aircall" :
+      props.viaSourceFromNumber.hidden = false;
+      props.viaSourceToNumber.hidden = false;
+      props.viaSourceFrom.hidden = true;
+      props.viaSourceTo.hidden = true;
+      props.viaSourceFromAddress.hidden = true;
+      props.viaSourceFromName.hidden = true;
+      props.viaSourceToAddress.hidden = true;
+      props.viaSourceToName.hidden = true;
+      break;
+    default:
+      props.viaSourceFrom.hidden = false;
+      props.viaSourceTo.hidden = false;
+      props.viaSourceFromAddress.hidden = true;
+      props.viaSourceFromName.hidden = true;
+      props.viaSourceToAddress.hidden = true;
+      props.viaSourceToName.hidden = true;
+      props.viaSourceFromNumber.hidden = true;
+      props.viaSourceToNumber.hidden = true;
+    }
+    return {};
+  },
   async run({ $ }) {
     try {
+      const source = {};
+      switch (this.viaChannel) {
+      case "email" :
+        source.from = {
+          address: this.viaSourceFromAddress,
+          name: this.viaSourceFromName,
+        };
+        source.to = {
+          address: this.viaSourceToAddress,
+          name: this.viaSourceToName,
+        };
+        break;
+      case "aircall" :
+        source.from = {
+          id: this.viaSourceFromNumber,
+        };
+        source.to = {
+          id: this.viaSourceToNumber,
+        };
+        break;
+      default:
+        source.from = parseObject(this.viaSourceFrom);
+        source.to = parseObject(this.viaSourceTo);
+      }
+
       const response = await this.richpanel.createTicket({
         $,
         data: {
           ticket: {
             id: this.id,
             status: this.status,
+            subject: this.subject,
             comment: {
               body: this.commentBody,
               sender_type: this.commentSenderType,
             },
+            priority: this.priority,
             via: {
               channel: this.viaChannel,
-              source: {
-                from: parseObject(this.viaSourceFrom),
-                to: parseObject(this.viaSourceTo),
-              },
+              source,
             },
             tags: parseObject(this.tags),
           },