Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Aegis Import failed #26

Open
kbischofAS opened this issue Oct 17, 2024 · 1 comment
Open

Aegis Import failed #26

kbischofAS opened this issue Oct 17, 2024 · 1 comment

Comments

@kbischofAS
Copy link

Describe the bug
When I try to import an encrypted Aegis file from my smartphone on my computer I get the message that the import failed. Plain Aegis files are working.

To Reproduce
Steps to reproduce the behavior:

  1. Go to Import
  2. Click on Import from Aegis
  3. Select encrypted Aegis file
  4. See error "Import failed"

Expected behavior
I expect that this works with encrypted Aegis files.

Screenshots

Desktop (please complete the following information):

  • OS: Ubuntu 22.04.3 LTS

Smartphone (please complete the following information):

  • Device: Google Pixel 8a
  • OS: Android 14

Additional context

@Robert-Stackflow
Copy link
Owner

Robert-Stackflow commented Oct 17, 2024

After selecting the encrypted file, does a pop-up window ask you to enter the password?
In the meantime, I'd be grateful if you could provide your logs. Go to Settings-General-Export Logs, and then send the exported zip file to my email [email protected]

In order to easily locate the problem, it is recommended that you first clear logs, and try importing the Ageis backup file again, and then export the logs.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants