Error: Configurations not available for the supplied pixel format.

[FranzBias]

Describe the bug
The app opens, but only shows a tab that says ‘Configurations not available for the pixel format provided’, or something similar translated into English (my system is in Italian). It was working until a few days ago. I installed it as Flatpak,

Screenshots
https://i.imgur.com/Ok8IefE.png

Desktop (please complete the following information):

• OS: Linux Mint 22 Cinnamon

Additional context
Why it says ‘pixel format provided’? If it concerns the resolution of my screen, I haven't changed it lately (1920 x 1080).

TERMINAL ERRORS
When I open it from the terminal, these errors come up:

flatpak run com.cloudchewie.cloudotp
Gtk-Message: 15:57:22.434: Failed to load module "xapp-gtk3-module"

(CloudOTP:3): Gdk-CRITICAL **: 15:57:22.471: gdk_gl_context_make_current: assertion 'GDK_IS_GL_CONTEXT (context)' failed

** (CloudOTP:3): WARNING **: 15:57:22.471: Failed to initialize GLArea: Configurazioni non disponibili per il formato pixel fornito

** (CloudOTP:3): CRITICAL **: 15:57:24.237: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.243: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.254: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.258: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.270: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.276: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.286: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.289: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.302: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.305: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.317: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 15:57:24.321: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

MORE AND MORE (CloudOTP:3): CRITICAL **: XX:XX:XX.XXX: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed
thus:

(CloudOTP:3): Gdk-CRITICAL **: 15:58:32.101: gdk_gl_context_make_current: assertion 'GDK_IS_GL_CONTEXT (context)' failed

** (CloudOTP:3): WARNING **: 15:58:32.101: Failed to uninitialize GLArea: Configurazioni non disponibili per il formato pixel fornito

** (CloudOTP:3): WARNING **: 15:58:32.101: Attempted to set message handler on an FlBinaryMessenger without an engine

** (CloudOTP:3): WARNING **: 15:58:32.101: Attempted to set message handler on an FlBinaryMessenger without an engine

I tried to install the ‘xapp-gtk3-module’ package from the package manager, but it fails because:
E: /var/cache/apt/archives/libxapp-gtk3-module_2.8.2-1build3_amd64.deb: attempted overwriting of ‘/etc/X11/Xsession.d/80xapp-gtk3-module’ also present in the package libxapp1:amd64 2.8.5+wilma

[pugaizai]

try flatpak run --env=LIBGL_ALWAYS_SOFTWARE=1 com.cloudchewie.cloudotp

AppFlowy-IO/AppFlowy#1689

[FranzBias]

Unfortunately it didn't work.
Do you think that if I install the .deb version this problem will be solved?

flatpak run --env=LIBGL_ALWAYS_SOFTWARE=1 com.cloudchewie.cloudotp
Gtk-Message: 12:33:20.130: Failed to load module "xapp-gtk3-module"

(CloudOTP:3): Gdk-CRITICAL **: 12:33:20.171: gdk_gl_context_make_current: assertion 'GDK_IS_GL_CONTEXT (context)' failed

** (CloudOTP:3): WARNING **: 12:33:20.171: Failed to initialize GLArea: Configurazioni non disponibili per il formato pixel fornito

** (CloudOTP:3): CRITICAL **: 12:33:20.304: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.354: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.365: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.370: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.381: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.386: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.390: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.402: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.414: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.418: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.422: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.434: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.438: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.450: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.454: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.466: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.470: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.482: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.486: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.498: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.546: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.550: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.562: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.566: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.578: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.582: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.594: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.598: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.610: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.614: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.626: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.630: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.642: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.646: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.658: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.662: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.674: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.678: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.690: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.694: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.706: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.710: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.722: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.726: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.738: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.742: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

** (CloudOTP:3): CRITICAL **: 12:33:20.754: void fl_keyboard_manager_sync_modifier_if_needed(FlKeyboardManager *, guint, double): assertion 'FL_IS_KEYBOARD_MANAGER(self)' failed

(CloudOTP:3): Gdk-CRITICAL **: 12:33:21.555: gdk_gl_context_make_current: assertion 'GDK_IS_GL_CONTEXT (context)' failed

** (CloudOTP:3): WARNING **: 12:33:21.555: Failed to uninitialize GLArea: Configurazioni non disponibili per il formato pixel fornito

** (CloudOTP:3): WARNING **: 12:33:21.555: Attempted to set message handler on an FlBinaryMessenger without an engine

** (CloudOTP:3): WARNING **: 12:33:21.555: Attempted to set message handler on an FlBinaryMessenger without an engine

[pugaizai]

There doesn't seem to be any other solution, you can try installing the .deb version.

[pugaizai]

this may be an issue with the NVIDIA driver or Flutter, so we are unable to do anything about it

rustdesk/rustdesk#9685

[FranzBias]

But even before that I had NVIDIA Drivers and it worked perfectly. I haven't changed anything in the system. Maybe an update? Could be.
Anyway: I just installed the .deb version and it works perfectly. In any case, thank you for your help.