Request: Support for Topaz Gigapixel AI v8.2.3 (Automation fails on export)

[BF-GO]

Hello TimNekk,

First of all, thank you for creating and maintaining this Gigapixel automation library. It has been extremely helpful for automating image processing with Topaz Gigapixel AI.

However, I recently upgraded to Topaz Gigapixel AI v8.2.3 on Windows 11 (x64) and encountered the following issues:

1. When the script attempts to open an image, sometimes it fails to properly insert the file name in the “Open File” dialog. Instead of the actual file name, the text field is sometimes filled with just “V”. The library retries multiple times, but it eventually requires manual selection of the file.

2. After successfully opening the file and setting the processing options (Scale 4x, Standard mode), the script times out when trying to open the export dialog. The logs show repeated “Retry decorator catch error in wrapper: TimeoutError('timed out')” messages, and the export dialog never completes automatically.

Here is a snippet from the console log:

Here is a snippet from the console log:
2025-02-25 06:33:12.798 | INFO | gigapixel.logging:wrapper:31 - Getting Gigapixel instance... 2025-02-25 06:33:18.080 | DEBUG | gigapixel.gigapixel:_get_gigapixel_instance:162 - Gigapixel instance not found. [...some lines omitted for brevity...] 2025-02-25 06:33:29.003 | DEBUG | gigapixel.logging:wrapper:37 - Processing options set 2025-02-25 06:33:29.003 | DEBUG | gigapixel.logging:wrapper:31 - Saving photo 2025-02-25 06:33:29.003 | DEBUG | gigapixel.logging:wrapper:31 - Opening export dialog Retry decorator catch error in wrapper: TimeoutError('timed out') 2025-02-25 06:33:30.063 | DEBUG | gigapixel.logging:wrapper:31 - Opening export dialog Retry decorator catch error in wrapper: TimeoutError('timed out') [...repeats...]

At that point, the script gets stuck and does not complete the export. I have tried different file names (such as “test.jpg”), different folders, and even waited for the app to fully load, but the behavior remains the same.

Here is my environment:

• OS: Windows 11 x64
• Python: 3.13
• Gigapixel library: 1.5.0 (installed via pip)
• Topaz Gigapixel AI: 8.2.3

I noticed that the library was originally tested with Topaz Gigapixel AI v7.2.3, but I'm currently on v8.2.3. This might have changed the UI flow or dialogs.

Do you have any plans to update this library for Gigapixel AI 8.2.3? Or is there a workaround for the new export dialog and file open dialog? I would appreciate any guidance or suggestions you can provide. Please let me know if you need additional logs or details.

Thank you again for your work on this project!

Best regards,
Mikke / BF-GO

[TimNekk]

Hello @BF-GO,

Thank you for creating this issue. Support for Gigapixel version 8 is planned. It will be released as soon as I have free time to implement it.