Metrics from cloud redis are not collected

[avkopylov]

Hi Gabriel,

I'm trying to setup the exporter to collect metrics from cloud redis deployment using full uri, like:
EXPORTER_REDIS_URL="redis://admin:XXXpassishereXXX@redis-14505.c15.eu-central-1-1.ec2.cloud.redislabs.com:10735/0"

But when I observe the exporter result, I see

# HELP bull_queue_completed Number of completed messages
# TYPE bull_queue_completed gauge

# HELP bull_queue_complete_duration Time to complete jobs
# TYPE bull_queue_complete_duration summary

# HELP bull_queue_active Number of active messages
# TYPE bull_queue_active gauge

# HELP bull_queue_delayed Number of delayed messages
# TYPE bull_queue_delayed gauge

# HELP bull_queue_failed Number of failed messages
# TYPE bull_queue_failed gauge

# HELP bull_queue_waiting Number of waiting messages
# TYPE bull_queue_waiting gauge

What means the metrics are not collected, and I suspect because of problems with redis connection.

Could you advise if full uri redis connection is supported and correct uri format if yes?
Thanks!

[TroyMorvant]

Did you ever get resolution on this?

[gargamile]

I encountered this same issue when scrapping redis service endpoints in EKS. Worked for the first 4.5 hours, then the Bull exporter restarted and started producing empty metrics.

I thought this may have been due to the Bull exporter starting before the Redis instance was ready to accept connections, so I added a readiness check of nc -zv my-redis:6379 to the Pod. However the Bull exporter is still producing these empty metrics values without any errors to indicate why.

[ankitkrsahu94]

I faced similar issue before, please ensure that you're using correct redis db for your metrics and EXPORTER_PREFIX, EXPORTER_QUEUES are set as expected.