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On demand capture after a while the camera shows offline #4197

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caffelgithub opened this issue Dec 14, 2024 · 1 comment
Open

On demand capture after a while the camera shows offline #4197

caffelgithub opened this issue Dec 14, 2024 · 1 comment

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@caffelgithub
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caffelgithub commented Dec 14, 2024

Describe Your Environment

  • V1.37.65
  • How you installed ZoneMinder: ppa 1.36 then upgraded to 1.37
  • Full name and version of OS: Ubuntu 22.04 LTS
  • Browser name and version: Firefox 133.0.3 (64-bit)

If the issue concerns a camera

  • 2 Yoosee Camera (RTSP UDP), 1 V380 (RTSP TCP), Android Phone (RTSP TCP)
  • 15 frame rate
  • 1280x720p

Describe the bug
On demand capture after a while the camera appears offline in the UI but still records with a short duration of 5-10 seconds, after that a new event is created with a short duration too.

I read in the forum that the issue is due to a timezone problem but I have tried to fix it to make sure the timezone is correct in zoneminder, in apache, in the ubuntu system, then in mysql, I use the timezone GMT+7 Asia Jakarta, but still no luck.

I also read that the issue is due to a high fps interval, but I checked one by one the camera fps interval is already default at 100. this problem only occurs when using the "on demand" capture setting but when using the "always" capture setting this problem does not occur.

Logs
"14/12/24 11.39.03 WIB",zmc_m2,23436,INF,"Cam-2 (Pintu Utama): image_count:638 - Closing event 2119, shutting down",zm_monitor.cpp,3415

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welcome bot commented Dec 14, 2024

Thanks for opening your first issue here! Just a reminder, this forum is for Bug Reports only. Be sure to follow the issue template!

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