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Please provide more information, like the OS, or if PyAEDT was installed, it should be in Home (if Linux) or %appdata% in windows.

Maybe the user does not have write permissions, in that case, you should install it manually.

Also, maybe the user has firewall blockage, then you should try offline installation.

https://aedt.docs.pyansys.com/version/stable/Getting_started/Installation.html#install-on-cpython-from-pypi

https://aedt.docs.pyansys.com/version/stable/Getting_started/Troubleshooting.html#error-installing-pyaedt-panels-in-aedt

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Answer selected by Samuelopez-ansys
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