Creating Guest Network: unable to choose Network Offering. This for all L2,Shared and Isolated networks

[DensonNgumo]

ISSUE TYPE

• Bug Report

COMPONENT NAME

UI

CLOUDSTACK VERSION

4.18.0

4.19.0.1

CONFIGURATION

Advanced networking configured

OS / ENVIRONMENT

Management servers running on Ubuntu 22.0.4

SUMMARY

I want to create new guest networks. On the network creation window I am unable to choose any network offering. The default system network offerings as well my custom network offerings exist but on the dropdown none appear. I am thus unable to create a L2 network which will allow me to specify the VLAN.

STEPS TO REPRODUCE

1. Navigate to Add Network.
2.  Pick either 'Shared', 'L2' or 'Isolated'
3.  Try to specify a network offering under the dropdown provided.

EXPECTED RESULTS

All the available network offerings should be available for selection under the drop down.

ACTUAL RESULTS

No network offering is available for selection

[boring-cyborg[bot]]

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[rajujith]

@DensonNgumo I see 4 network offerings for this drop-down in ACS 4.19.0.0. Can you check whether any L2 network offering is enabled?

[DensonNgumo]

Despite the default offerings, I have also created my own to test and it still does not appear.

[weizhouapache]

Despite the default offerings, I have also created my own to test and it still does not appear.

@DensonNgumo
it works fine in my environment with 2 hypervisor types.

can you use cmk to list the network offering ?

cmk list networkofferings guestiptype=L2 filter=id,name zoneid=<uuid of zone>

[DensonNgumo]

If I specify the zone id then I am not seeing the offerings but if I don't, then I can.

[DaanHoogland]

@DensonNgumo I see all offerings in both cases. and lso with or without the guestiptype=L2.

Did you create any offerings yourself?
Did you create this zone (and enable it) before or after creating any offerings?

You say you see this in 4.18.0 and in 4.19.0.

Did you upgrade and tested again, or create a new installation?

Can you create a new offering, with the same parameters and see if this displays?

[weizhouapache]

If I specify the zone id then I am not seeing the offerings but if I don't, then I can.

I suspect it is caused by the network offering "SIP_Network" created by you @DensonNgumo
can you upload network_offerings table and network_offering_details table ?

[DensonNgumo]

@DensonNgumo I see all offerings in both cases. and lso with or without the guestiptype=L2.

Did you create any offerings yourself? Did you create this zone (and enable it) before or after creating any offerings?

You say you see this in 4.18.0 and in 4.19.0.

Did you upgrade and tested again, or create a new installation?

Can you create a new offering, with the same parameters and see if this displays?

I created the one labeled 'SIP_Network' to test if the issue was the default offerings. The issue was there without the custom offering.

[DensonNgumo]

@DensonNgumo I see all offerings in both cases. and lso with or without the guestiptype=L2.

Did you create any offerings yourself? Did you create this zone (and enable it) before or after creating any offerings?

You say you see this in 4.18.0 and in 4.19.0.

Did you upgrade and tested again, or create a new installation?

Can you create a new offering, with the same parameters and see if this displays?

The issue was first observed in version 4.18.0. I then upgraded to 4.19.0 to see if it would resolve but there was no change. The Zone had been created during the initial setup. The zone was up and enabled before any custom offerings. The custom offering was created just to troubleshoot the issue.

[weizhouapache]

SIP_Network

@DensonNgumo can you remove this offering if it is not in use ?
can you update the access of offering "DefaultL2NetworkOfferingConfigDriveVlan" to "Public" to "All zones" ?

[DaanHoogland]

yes, so in case you don't know; go through all the offerings that should be visible, press this button: , and update the access settings in the dialogs.

[DensonNgumo]

I have removed the custom offering. All the default offerings are set to "Public" access. Changing the zone to "All zones" leaves the field as blank.


Still not able to select a network offering.

[DaanHoogland]

ok, this is not as intended but what if you set the zone specifically for one of the offerings, do you then see it?

[DensonNgumo]

#9193 (comment)
That's how it was. The offering I wanted to use had the zone specified.
None of the offerings has a zoneid when pulling the info using cmk

[weizhouapache]

#9193 (comment)
That's how it was. The offering I wanted to use had the zone specified.
None of the offerings has a zoneid when pulling the info using cmk

That is strange.
I was not able to reproduce the issue. Everything looks good in my testing.
I believe @DaanHoogland is not able to reproduce either

Can you share the mgmt server log when list network offerings with zoneid?

[DaanHoogland]

@DensonNgumo , use the API, is all I can think of now.

[UAnton]

Get the same problem after upgrading to 4.19.0.2

[rohityadavcloud]

@DensonNgumo @UAnton can you try to upgrade to 4.19.1.0 and also suggest following checklist:

• Do you have the zone enabled and specific network service providers also enabled
• Can you share screenshot from your zone's physical networks' network service providers tab
• Can you try this in a private browser tab/window?
• Do you have available/free VLANs in that zone

[GeorgeLisandru]

HI @rohityadavcloud!
We are facing the same problem with a fresh deployment of ACS 4.19.1.0. We have our system VMs up and running and we are able to migrate them on any of the 3 nodes that we are currently using.
But, after we deploy the Zone (Advanced), without making any changes, we don’t have any network offering for Isolated/L2/Shared. As you can imagine, being a fresh deployment, we do have available VLANs, I try accessing from different browsers but the outcome is always the same.
Is there something that we are missing ?

[borisstoyanov]

@DensonNgumo @GeorgeLisandru @UAnton
I've tried reproducing the issue and the only way I've managed to reproduce it when I've disabled the 'Network Service Providers' on the physical network in the newly added zone settings. In particular the VirtualRouter and VpcVirtualRouter, can you please double check that you have those enabled?

That is Zone - Select zone -> Physical network -> select PN -> Network Service Providers

Only when I have VR and VPC VR disabled I get blank for selecting offering at this zone

Please let me know if this is the case

[rohityadavcloud]

To add to what @borisstoyanov has shared, this usually can happen if the zone deployment form has errors or for some reason the zone deployment didn't go as expected (for example silent errors) and only then offerings are not listed as the zone doesn't have the right supported network service providers enabled/configured.

@GeorgeLisandru can you go to the UI -> Infrastructure -> Zone -> select your zone -> go the physical network and select that -> click on the network service providers (NSP) tab; and share screenshot of this page. Do you see the VirtualRouter and VPCVirtualRouter network service providers in red (i.e. disabled)? If they are indeed disabled, can you try to enable them and see if you can then see the network offerings listed?

[GeorgeLisandru]

Thank you very much for your answers!

Indeed this is the case. I have VirtualRouter, VPCVirtualRouter and InternalLbVm in stop state and I am not able to start any of them. Below is a screenshot of the error message that I get.

[DensonNgumo]

@DensonNgumo @UAnton can you try to upgrade to 4.19.1.0 and also suggest following checklist:

• Do you have the zone enabled and specific network service providers also enabled
• Can you share screenshot from your zone's physical networks' network service providers tab
• Can you try this in a private browser tab/window?
• Do you have available/free VLANs in that zone

Hi,
Yes, the zone was enabled. On initial setup everything worked as expected and I never got any errors during installation, had even created my first shared network. The network service providers are enabled as shown below:

Once I observed the issue is when I upgraded from 4.18 to 4.19 but the issue remained.

[borisstoyanov]

I think we're looking at 2 separate issues.

@DensonNgumo could you please confirm the following:

1. current version to the dot
2. you can still reproduce the issue
3. please do an api call with cmk, trying to create a network with the offering you're not able to see, and send the management logs

@GeorgeLisandru in your case I believe you might need to:

1. execute the following with cmk: configure virtualrouterelement enabled=true id= [id of the VP provider]
2. if not successful please provide the logs.

[DensonNgumo]

I think we're looking at 2 separate issues.

@DensonNgumo could you please confirm the following:

1. current version to the dot
2. you can still reproduce the issue
3. please do an api call with cmk, trying to create a network with the offering you're not able to see, and send the management logs

@GeorgeLisandru in your case I believe you might need to:

1. execute the following with cmk: configure virtualrouterelement enabled=true id= [id of the VP provider]
2. if not successful please provide the logs.

My current version is 4.19.0.1. Issue is still present. I will attempt the same with cmk and share the logs.

[DensonNgumo]

I think we're looking at 2 separate issues.

@DensonNgumo could you please confirm the following:

1. current version to the dot
2. you can still reproduce the issue
3. please do an api call with cmk, trying to create a network with the offering you're not able to see, and send the management logs

@GeorgeLisandru in your case I believe you might need to:

1. execute the following with cmk: configure virtualrouterelement enabled=true id= [id of the VP provider]
2. if not successful please provide the logs.

Creating the network using api calls via cmk is successful.

[DensonNgumo]

I think we're looking at 2 separate issues.
@DensonNgumo could you please confirm the following:

1. current version to the dot
2. you can still reproduce the issue
3. please do an api call with cmk, trying to create a network with the offering you're not able to see, and send the management logs

@GeorgeLisandru in your case I believe you might need to:

1. execute the following with cmk: configure virtualrouterelement enabled=true id= [id of the VP provider]
2. if not successful please provide the logs.

Creating the network using api calls via cmk is successful.

I upgraded to the latest version 4.19.1.1 and the issue of not being able to select the network offering via the UI remains.

[int0x21]

This happens when you have a tag on the network, remove the tag and it works. Spent all day on this
Fresh install.

[DensonNgumo]

This happens when you have a tag on the network, remove the tag and it works. Spent all day on this Fresh install.

Hi, please elaborate. Tag on which section exactly? I have not set any network tags on the offerings.

[samapraku]

@DensonNgumo tag on the physical network. I also had the same issue and removing the tag as mentioned by @int0x21 fixed it for me.

I think it is possibly related to this issue #6747 I opened back in 2022 regarding the same problem. The issue was closed but apparently the problem is still there

[int0x21]

When creating the zone and setting up network you get the option off setting tags on the physical network, that is what caused all the issues for me. I really like the potential of cloudstack but some of these things needs to be cleaned up.
@DensonNgumo I'm glad my suggestion solved your issue :)

[DensonNgumo]

I do confirm that removing the tag on the physical network did indeed resolve the issue. Thanks @int0x21

[rajujith]

@int0x21 hopefully this will be fixed in 4.19.2: #9673