Where can we find fast tech support (paid is acceptable)?

[fzyzcjy]

Hi thanks for this wonderful lib! I wonder where can we find fast tech support? We can pay for technical supports.

[lyflyy]

@fzyzcjy SphereEx

[fzyzcjy]

@lyflyy hi seems that this group is jist created? https://zhuanlan.zhihu.com/p/377722646 So is there tech support now?

[zllegend521]

Hi, SphereEx is a commercial entity of ShardingSphere. Any business collaboration request, you could direct touch with us at email address [email protected]. As to general tech supporting, suggest you submit to ShardingSphere community on Github.

[fzyzcjy]

@lyflyy Thanks! Where can I enter the group?

@zllegend521 Thanks! I will send an email

[fzyzcjy]

@zllegend521

About "submit to ShardingSphere community on Github", do you mean exactly this github repository - i.e. just create issues like what I have done?

I have heard that apache or shardingsphere uses email to communicate. So shall I use email as well? Or, is there anything like slack?

With my previous experiments on Vitess (CNCF graduated project), I found that the community on Vitess are not very reactive... Many questions have no answer. So I am worried whether ShardingSphere is similar.

[zllegend521]

Will approach you in the group of Wechat.

[terrymanu]

I just move this issue to discussion.