EU cloud server availability

[djabif]

Hi Robin,
First off, kudos and thanks for creating the Live Update plugin — we've successfully integrated it into our Ionic app and are really enjoying the experience.

While reviewing our Sentry dashboard, I noticed the following error occasionally appearing:

Unable to resolve host "api.cloud.capawesome.eu": No address associated with hostname

We've seen this around 10 times over the past week. It’s not a major issue, but I just wanted to check — is this something expected (e.g. network hiccups), or could it indicate a misconfiguration or service issue on our side?

Thanks again for all the amazing work you and the team at Capawesome are doing — I’m a big fan 💙

[robingenz]

Hi Dayana,

thank you for creating this discussion and for your support!

We are not aware of any problems in this regard. Our uptime monitoring also shows no problems. There was a few minutes of downtime last week, but that was maintenance work and should not cause any DNS errors.

Perhaps the affected devices simply did not have an Internet connection when the plugin was called. You could add a check for that case. Unfortunately, I don't have any other ideas at the moment. Please let me know if the problem arises frequently and send me any information you have.

[djabif]

Thanks Robin for your prompt response.
Sentry says they were online when the error occurred 🤷🏻‍♀️... but I'll add some code to check if they're online before calling the plugin anyway.
I will monitor this and let you know.

Thanks