Plex no longer working after manual update

[ozdeadmeat]

Plex updater failed, installed manually with different user now the plex service starts and says its running but only as a service. If I run the plex server exe manually it works fine, but trying to use the service seems to be dead. Any advice or way i can work out what the fuck is going on would be awesome.

Log as Follows:

19/04/2024 8:27:17 AM: Looking for Plex DLNA Server
19/04/2024 8:27:17 AM: 0 instances of Plex DLNA Server found
19/04/2024 8:27:17 AM: Looking for PlexScriptHost
19/04/2024 8:27:17 AM: 0 instances of PlexScriptHost found
19/04/2024 8:27:17 AM: Looking for PlexTranscoder
19/04/2024 8:27:17 AM: 0 instances of PlexTranscoder found
19/04/2024 8:27:17 AM: Looking for PlexNewTranscoder
19/04/2024 8:27:17 AM: 0 instances of PlexNewTranscoder found
19/04/2024 8:27:17 AM: Looking for Plex Media Scanner
19/04/2024 8:27:17 AM: 0 instances of Plex Media Scanner found
19/04/2024 8:27:17 AM: Looking for PlexRelay
19/04/2024 8:27:17 AM: 0 instances of PlexRelay found
19/04/2024 8:27:17 AM: Looking for EasyAudioEncoder
19/04/2024 8:27:17 AM: 0 instances of EasyAudioEncoder found
19/04/2024 8:27:17 AM: Looking for Plex Tuner Service
19/04/2024 8:27:17 AM: 0 instances of Plex Tuner Service found
19/04/2024 8:27:17 AM: Waiting 120 seconds before re-starting the Plex process.
19/04/2024 8:29:17 AM: Plex executable found at C:\Plex\Plex Media Server\Plex Media Server.exe
19/04/2024 8:29:17 AM: Successfully set the 'FirstRun' registry key to 0
19/04/2024 8:29:17 AM: Attempting to start Plex
19/04/2024 8:29:17 AM: Plex Media Server version is 1.40.1.8227. Can use startup argument.
19/04/2024 8:29:17 AM: Plex Media Server Started.
21/04/2024 10:57:17 PM: Killing Plex.
21/04/2024 10:57:17 PM: Plex Media Server has stopped!
21/04/2024 10:57:17 PM: Killing supporting processes.
21/04/2024 10:57:17 PM: Looking for Plex DLNA Server
21/04/2024 10:57:17 PM: 0 instances of Plex DLNA Server found
21/04/2024 10:57:17 PM: Looking for PlexScriptHost
21/04/2024 10:57:17 PM: 0 instances of PlexScriptHost found
21/04/2024 10:57:17 PM: Looking for PlexTranscoder
21/04/2024 10:57:17 PM: 0 instances of PlexTranscoder found
21/04/2024 10:57:17 PM: Looking for PlexNewTranscoder
21/04/2024 10:57:17 PM: 0 instances of PlexNewTranscoder found
21/04/2024 10:57:17 PM: Looking for Plex Media Scanner
21/04/2024 10:57:17 PM: 0 instances of Plex Media Scanner found
21/04/2024 10:57:17 PM: Looking for PlexRelay
21/04/2024 10:57:17 PM: 0 instances of PlexRelay found
21/04/2024 10:57:17 PM: Looking for EasyAudioEncoder
21/04/2024 10:57:17 PM: 0 instances of EasyAudioEncoder found
21/04/2024 10:57:17 PM: Looking for Plex Tuner Service
21/04/2024 10:57:17 PM: 0 instances of Plex Tuner Service found
21/04/2024 10:57:26 PM: Plex executable found at C:\Plex\Plex Media Server\Plex Media Server.exe
21/04/2024 10:57:26 PM: Successfully set the 'FirstRun' registry key to 0
21/04/2024 10:57:26 PM: Attempting to start Plex
21/04/2024 10:57:26 PM: Plex Media Server version is 1.40.2.8395. Can use startup argument.
21/04/2024 10:57:26 PM: Plex Media Server Started.
29/05/2024 2:03:16 AM: Plex executable found at C:\Plex\Plex Media Server\Plex Media Server.exe
29/05/2024 2:03:16 AM: Successfully set the 'FirstRun' registry key to 0
29/05/2024 2:03:16 AM: Attempting to start Plex
29/05/2024 2:03:16 AM: Plex Media Server version is 1.40.2.8395. Can use startup argument.
29/05/2024 2:03:16 AM: Plex Media Server Started.
29/05/2024 2:03:17 AM: Plex Service Started
30/05/2024 2:38:19 AM: Plex executable found at C:\Plex\Plex Media Server\Plex Media Server.exe
30/05/2024 2:38:19 AM: Successfully set the 'FirstRun' registry key to 0
30/05/2024 2:38:19 AM: Attempting to start Plex
30/05/2024 2:38:19 AM: Plex Media Server version is 1.40.2.8395. Can use startup argument.
30/05/2024 2:38:19 AM: Plex Media Server Started.
30/05/2024 2:38:20 AM: Plex Service Started
14/06/2024 10:10:40 PM: Plex Media Server has stopped!
14/06/2024 10:10:40 PM: Killing supporting processes.
14/06/2024 10:10:40 PM: Looking for Plex DLNA Server
14/06/2024 10:10:40 PM: 0 instances of Plex DLNA Server found
14/06/2024 10:10:40 PM: Looking for PlexScriptHost
14/06/2024 10:10:40 PM: 0 instances of PlexScriptHost found
14/06/2024 10:10:40 PM: Looking for PlexTranscoder
14/06/2024 10:10:40 PM: 0 instances of PlexTranscoder found
14/06/2024 10:10:40 PM: Looking for PlexNewTranscoder
14/06/2024 10:10:40 PM: 0 instances of PlexNewTranscoder found
14/06/2024 10:10:40 PM: Looking for Plex Media Scanner
14/06/2024 10:10:40 PM: 0 instances of Plex Media Scanner found
14/06/2024 10:10:40 PM: Looking for PlexRelay
14/06/2024 10:10:40 PM: 0 instances of PlexRelay found
14/06/2024 10:10:40 PM: Looking for EasyAudioEncoder
14/06/2024 10:10:40 PM: 0 instances of EasyAudioEncoder found
14/06/2024 10:10:40 PM: Looking for Plex Tuner Service
14/06/2024 10:10:40 PM: 0 instances of Plex Tuner Service found
14/06/2024 10:10:40 PM: Waiting 120 seconds before re-starting the Plex process.
14/06/2024 10:12:40 PM: Plex Media Server does not appear to be installed!
15/06/2024 2:53:56 AM: Plex Media Server does not appear to be installed!
15/06/2024 2:53:56 AM: Plex Service Started
15/06/2024 8:53:38 AM: Plex Service Stopped
15/06/2024 8:53:44 AM: Plex Media Server does not appear to be installed!
15/06/2024 8:53:45 AM: Plex Service Started
15/06/2024 8:54:03 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:03:10 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:12:19 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:17:41 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:17:41 AM: Plex Service Started
15/06/2024 9:20:27 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:27:55 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:27:55 AM: Plex Service Started
15/06/2024 9:52:31 AM: Plex Service Stopped
15/06/2024 9:53:31 AM: Plex Media Server does not appear to be installed!
15/06/2024 9:53:31 AM: Plex Service Started
15/06/2024 10:02:39 AM: Plex Media Server does not appear to be installed!
15/06/2024 10:02:40 AM: Plex Service Started
15/06/2024 10:03:48 AM: Plex Media Server does not appear to be installed!
15/06/2024 10:03:48 AM: Plex Service Started
15/06/2024 10:18:23 AM: Plex Media Server does not appear to be installed!
15/06/2024 10:18:24 AM: Plex Service Started
15/06/2024 10:40:33 AM: Plex Service Stopped
15/06/2024 10:40:45 AM: Plex Media Server does not appear to be installed!
15/06/2024 10:40:45 AM: Plex Service Started
15/06/2024 10:48:12 AM: Plex Media Server does not appear to be installed!
15/06/2024 10:48:13 AM: Plex Service Started
15/06/2024 3:11:35 PM: Plex Media Server does not appear to be installed!
15/06/2024 3:17:01 PM: Plex Service Stopped
15/06/2024 3:17:14 PM: Plex Media Server does not appear to be installed!
15/06/2024 3:17:14 PM: Plex Service Started
15/06/2024 4:00:00 PM: Plex Service Stopped
15/06/2024 4:00:40 PM: Plex Media Server does not appear to be installed!
15/06/2024 4:00:41 PM: Plex Service Started
15/06/2024 4:08:51 PM: Plex Service Stopped
15/06/2024 4:10:08 PM: Plex Media Server does not appear to be installed!
15/06/2024 4:10:09 PM: Plex Service Started

[cjmurph]

The logs say it can't find where Plex is installed for some reason.
You can manually specify the location in the settings.

[zepfhyr]

EDIT: I fixed my issue by fully uninstalling Plex Service Tray and deleting the Plex Service folder from C:\Users<my user>]\AppData\Local, and then reinstalling. After that, I was able to configure the Plex Media Server location in Service Settings.

I have this same issue and the Service Settings option in the tray app won't let me click Save after specifying the location of the Plex Server exe.

[cjmurph]

The settings dialog must not be checking for changes on the location to enable the save button. I'll investigate.

Where is plex installed that it can't find it?

It checks the registry to get the path and tries some defaults, like program files.

[ozdeadmeat]

The settings dialog must not be checking for changes on the location to enable the save button. I'll investigate.

Where is plex installed that it can't find it?

It checks the registry to get the path and tries some defaults, like program files.

Yeah its installed on D:\Plex. I created a symbolic link for the installation to the default location but its a bit shit that you can't specify the location.