ModuleNotFoundError: No module named 'insightface'

[carlmoss22]

hi,
the whole day i try to solve the problem.

i have installed insightface on
appdata\local\packages\pythonsoftwarefoundation.python.3.10_qbz5n2kfra8p0\localcache\local-packages\python310\site-packages

but on comfyui the python version is 311. could this be the problem?
if this could be the problem how can i solve this? (i am a beginner)

thx!

[winwest]

I've encountered the same problem in both WebUI and comfyUI. ModuleNotFoundError: No module named 'insightface.app'

Error running process: /home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py
Traceback (most recent call last):
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/modules/scripts.py", line 832, in process
script.process(p, script_args)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 1228, in process
self.controlnet_hack(p)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 1213, in controlnet_hack
self.controlnet_main_entry(p)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 941, in controlnet_main_entry
controls, hr_controls, additional_maps = get_control(
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 290, in get_control
controls, hr_controls = list(zip([preprocess_input_image(img) for img in optional_tqdm(input_images)]))
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 290, in
controls, hr_controls = list(zip(*[preprocess_input_image(img) for img in optional_tqdm(input_images)]))
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/controlnet.py", line 242, in preprocess_input_image
result = preprocessor.cached_call(
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/supported_preprocessor.py", line 198, in cached_call
result = self._cached_call(input_image, *args, **kwargs)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/utils.py", line 82, in decorated_func
return cached_func(*args, **kwargs)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/utils.py", line 66, in cached_func
return func(*args, **kwargs)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/supported_preprocessor.py", line 211, in _cached_call
return self(*args, **kwargs)
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/preprocessor/legacy/legacy_preprocessors.py", line 105, in call
result, is_image = self.call_function(
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/preprocessor/legacy/processor.py", line 744, in run_model_instant_id
self.load_model()
File "/home/featurize/work/app/sdwebui/stable-diffusion-webui/extensions/sd-webui-controlnet/scripts/preprocessor/legacy/processor.py", line 686, in load_model
from insightface.app import FaceAnalysis
ModuleNotFoundError: No module named 'insightface.app'