Allow Forums to have Private Threads

[Henrik-3]

Hey,
i am the lead-developer on a 105k member discord server (704715447764779178) and we thought about rebuilding our support ticket system that is currently using private threads with the new forum channels.

Sadly, in the docs it's stated that forum channels will only contain public threads so such a rebuild wouldn't be possible.
In our ticket system we got multiple ticket types (report, ticket, bot-support, applications) you can select from a dropdown menu.
We thought about merging all the different ticket types into one channel and differate them internally for our mod team with tags while the user only sees his own created tickets since they are private threads.

So now the question: Are there any plans for maybe adding support for private threads in the future or will this definitly not happen? I mean there are definitly use cases for allowing private threads in forums as you can see.

Henrik

[gaa23]

Great use case, I'd like to see private threads too, but frankly I just can't wait to get access to forums in general.

[Hanashi]

Private threads would be very good and it's really important for support servers for companies. Currently I really miss it.

[LionLuke]

I wanna bump this, I would love to be able to create a forum where people can create private posts between them and moderators, without other people being able to read their post. Trying to move away from using bots that create hundreds of channels for "mod mail"

[treeben77]

This would be great, but being able to prevent messages being sent in a pinned thread would also be great

[Hanashi]

You should create a new discussion for this feature request.

[Ffrankys]

Cant you just close the pinned thread?

[advaith1]

you can lock threads without closing/unpinning them now; that was not possible earlier

[EliRickard]

Bump. Big need for this.

[Ffrankys]

Bump! Would be very useful!

[Esterze]

Bump! I would like this to be a feature.

[RadthorDax]

Another bump. This would be great.

[AlmostSuspense]

bumps don't do anything, if you want to support an idea upvote it

[supercoolspy]

Would be coolio

[rogerznts]

bump. This would be great.

[ClaudioAugustoBT]

Bump!
This functionality would solve several privacy issues.
Mainly for cases of some kind of complaint.

[S0ly]

please discord add this

[ItsCubeTime]

Bump. Currently we rely on creating and destroying channels & roles to allow for temporary private threads. The issue is that we can then not search for older threads created as all discussion gets destroyed eventually

[advaith1]

https://support.discord.com/hc/en-us/articles/4403205878423-Threads-FAQ#h_01FBQZH4F0E9RX2K078Y6EG6QB

[ItsCubeTime]

Oh I see, thats so weird. The private thread option wont show if you use the create thread button of a message - only if you do it via the topbar.

Thats way too unintuitive to recommend for my users anyway if Im going to be totally honest

[ItsCubeTime]

Thanks btw :)

[advaith1]

each message can only have one associated thread and it must be public. it would be confusing if you made a private thread on a message and then nobody else could make a thread on it. therefore private threads must be standalone threads, not message-started threads

[ItsCubeTime]

I see

[mafineeek]

Great idea and provided use case, bump

[Dahgoth]

Best example! I had a few more, but they fade in comparison to that one! Definitely bump this <3