Bug: Copy and paste isn't working

[indirablazic-cryptonyte]

Description

Doesnt work, I want my money back.

ScreenRec_2026-08-21.08-07-00.mp4

Steps To Reproduce

COPY-PASTE
DELETE

Files Version

4.2.9.0

Windows Version

11

User ID

No response

Log File

Screenshot 2026-08-21 081527.png

[hez2010]

Can you try the preview version and see if it helps?

https://files.community/download

[Josh65-2201]

Thanks for the report,

• Please try restarting your computer
• Can you please upload the debug.log file (DON'T copy and paste the text) directly to GitHub (email attachments don't work). You can get it in Files settings > About > Open log location or https://files.community/docs/getting-started/faq#:~:text=How%20to%20Locate%20the%20Log%20File (You should check it for emails and names you don't want public)

Refunds are handled by the Microsoft store and not us

[yair100]

It looks like you have a lot of ongoing file operations. Please cancel all of them and try again.

[indirablazic-cryptonyte]

I did. I had to cancel it with task manager cause it froze.

…

On Fri, 21 Aug 2026, 16:55 yair100, ***@***.***> wrote: *yair100* left a comment (files-community/Files#18860) <#18860 (comment)> It looks like you have a lot of ongoing file operations. Please cancel all of them and try again. — Reply to this email directly, view it on GitHub <#18860?email_source=notifications&email_token=BYZFIGNHIAUB5J7GWZ46Z4D5LBPHTA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGE2TEOJVGU22M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KYZTPN52GK4S7MNWGSY3L#issuecomment-5371529555>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BYZFIGKQZTCGTN7SDTRPKGL5LBPHTAVCNFSNUABFKJSXA33TNF2G64TZHMYTMNBRGQYDONJWHNEXG43VMU5TKMRRGEYDSMJWGQ22C5QC> . Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS <https://github.com/notifications/mobile/ios/BYZFIGO4MFM5D4YCKRGONYD5LBPHTA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGE2TEOJVGU22M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KUZTPN52GK4S7NFXXG> and Android <https://github.com/notifications/mobile/android/BYZFIGLTBIJ5U23H54NZ6VL5LBPHTA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGE2TEOJVGU22M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2K4ZTPN52GK4S7MFXGI4TPNFSA>. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>

[yair100]

Please restart Windows and try again.

[indirablazic-cryptonyte]

I did and it didnt help. This is infuriating cause I have work to do and cant move files or delete old ones.

…

On Fri, 21 Aug 2026, 17:47 yair100, ***@***.***> wrote: *yair100* left a comment (files-community/Files#18860) <#18860 (comment)> Please restart Windows and try again. — Reply to this email directly, view it on GitHub <#18860?email_source=notifications&email_token=BYZFIGOGIA5DS6I6YK6QS6D5LBVHPA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIYDSMRZGAZ2M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KYZTPN52GK4S7MNWGSY3L#issuecomment-5372092903>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BYZFIGL5P6BNAMF5DJIBAND5LBVHPAVCNFSNUABFKJSXA33TNF2G64TZHMYTMNBRGQYDONJWHNEXG43VMU5TKMRRGEYDSMJWGQ22C5QC> . Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS <https://github.com/notifications/mobile/ios/BYZFIGNEHHYPI2FDNNTUU5L5LBVHPA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIYDSMRZGAZ2M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KUZTPN52GK4S7NFXXG> and Android <https://github.com/notifications/mobile/android/BYZFIGN5PAIAVGVTU5QF6UT5LBVHPA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIYDSMRZGAZ2M4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2K4ZTPN52GK4S7MFXGI4TPNFSA>. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>

[Josh65-2201]

• Please try preview build https://files.community/docs/getting-started/install#:~:text=Classic%20Installer
• Can you please upload the debug.log file (DON'T copy and paste the text) directly to GitHub (email attachments don't work). You can get it in Files settings > About > Open log location or https://files.community/docs/getting-started/faq#:~:text=How%20to%20Locate%20the%20Log%20File (You should check it for emails and names you don't want public)

[yair100]

Is it working in File Explorer?

[indirablazic-cryptonyte]

No. I tried working with file explorer and it doesn't work (it froze). After I uninstalled Files app, File explorer started working fine so i could do my job. So your app was basically blocking file explorer. Now I dont want to install it again, cause I need to work.

…

On Fri, 21 Aug 2026, 18:07 yair100, ***@***.***> wrote: *yair100* left a comment (files-community/Files#18860) <#18860 (comment)> Is it working in File Explorer? — Reply to this email directly, view it on GitHub <#18860?email_source=notifications&email_token=BYZFIGJHMNG4AM3OFATRSYD5LBXS7A5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIZTANRWGI3KM4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KYZTPN52GK4S7MNWGSY3L#issuecomment-5372306626>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BYZFIGNBRBX65BN2LKXJFKT5LBXS7AVCNFSNUABFKJSXA33TNF2G64TZHMYTMNBRGQYDONJWHNEXG43VMU5TKMRRGEYDSMJWGQ22C5QC> . Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS <https://github.com/notifications/mobile/ios/BYZFIGNRRHUNLX7UYRWTS3D5LBXS7A5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIZTANRWGI3KM4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KUZTPN52GK4S7NFXXG> and Android <https://github.com/notifications/mobile/android/BYZFIGOJZRHRXLV5N6J4ZT35LBXS7A5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTKMZXGIZTANRWGI3KM4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2K4ZTPN52GK4S7MFXGI4TPNFSA>. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>

[hez2010]

After I uninstalled Files app, File explorer started working fine so i could do my job. So your app was basically blocking file explorer.

This sounds weird to me. Did you set Files as the default explorer in your system? This is an experimental feature which might be unstable to use currently.