Access denied using package feature

[teopost]

Bug reporting acknowledgment

Yes, I read it

Professional support

None

Describe the bug

I created a task to run the antivirus installation (CrowdStrike) on a remote computer using the “package deploy on demand” feature.
The installation started, but I get an Access Denied error when the agent launches the executable.

Can I fix this issue?

To reproduce

Schedule a CrowdStrike antivirus exe using package deployment

Expected behavior

I expect the antivirus installation to be executed.

Operating system

Windows

GLPI Agent version

v1.15

GLPI version

11.0.0-beta

GLPIInventory plugin or other plugin version

GLPI Inventory v1.5.3

Additional context

No response

[g-bougard]

Hi @teopost

I migrated your issue as discussion as this seems not a glpi-agent bug issue.

To me, the "Access denied" answer is from your Falcon Sensor installer. It probably means you're doing something wrong with this installer.

IMHO, glpi-agent is not involved and you just have to find how to start the installer in Deploy task run context which is an LOCAL_SERVICE context with high privileges. Maybe some configuration is missing.

Maybe another community user with real knowledge with Falcon Sensor can help.