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docs: add macOS Internet Sharing and Parallels Desktop conflicts for Boundary Client Agent #5496

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Updated the "Conflicting Software" section in the Boundary Client Agent documentation to include issues caused by macOS Internet Sharing and Parallels Desktop (macOS VM with shared networking). These configurations cause the system's DNS resolver to bind to port 53, preventing the Client Agent from starting.

…Boundary Client Agent

Updated the "Conflicting Software" section in the Boundary Client Agent documentation
to include issues caused by macOS Internet Sharing and Parallels Desktop (macOS VM with shared networking).
These configurations cause the system's DNS resolver to bind to port 53, preventing the Client Agent from starting.
@Mohit0233 Mohit0233 requested review from a team as code owners January 29, 2025 19:31
@Mohit0233 Mohit0233 self-assigned this Jan 29, 2025
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@johanbrandhorst johanbrandhorst left a comment

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Thanks for this, some minor comments

@@ -537,6 +537,12 @@ Docker Desktop sometimes creates a local DNS listener that prevents the Client A
If you run Docker Desktop 4.26 or later, you must clear the `Use kernel networking for UDP` option.
Otherwise, the Client Agent refuses to start.

### Internet Sharing (macOS)
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Whichever casing is correct, we should be consistent. We use MacOS elsewhere in this document, so please us MacOS when describing this OS.

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Updated.

Enabling Internet Sharing on macOS causes the system's DNS resolver (`mDNSResponder`) to bind to all interfaces on port 53, preventing the Client Agent from starting. Disable Internet Sharing before running the Client Agent.

### Parallels Desktop (macOS VM on macOS Host)
Running a macOS VM in Parallels Desktop with shared networking causes the system's DNS resolver (`mDNSResponder`) to bind to all interfaces, blocking port 53 and preventing the Client Agent from starting.
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Could we add a short workaround here too? "Configure Parallels Desktop with direct network" or whatever the workaround is, I can't remember 😁.

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Added a workaround.

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@Dan-Heath Dan-Heath left a comment

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Thank you for this update @Mohit0233 ! I suggested a couple minor changes. Please let me know if you have any questions.

Comment on lines +546 to +547
**Workaround:** Configure Parallels Desktop to use a different network mode.
Go to **Hardware > Network > Source**, and select an alternative network configuration such as **Host-Only, Default Adapter, or Wi-Fi** instead of Shared Network.
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Suggested change
**Workaround:** Configure Parallels Desktop to use a different network mode.
Go to **Hardware > Network > Source**, and select an alternative network configuration such as **Host-Only, Default Adapter, or Wi-Fi** instead of Shared Network.
As a workaround, you can configure Parallels Desktop to use a different network mode.
Select an alternative network configuration such as **Host-Only**, **Default Adapter**, or **Wi-Fi** instead of **Shared Network**.
Refer to the Parallels Desktop documentation for more information.

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I'd suggest that we refer users to the Parallels documentation instead of providing explicit steps for configuring this, in case they change it in a future version.

@@ -537,6 +537,15 @@ Docker Desktop sometimes creates a local DNS listener that prevents the Client A
If you run Docker Desktop 4.26 or later, you must clear the `Use kernel networking for UDP` option.
Otherwise, the Client Agent refuses to start.

### Internet Sharing (MacOS)
Enabling Internet Sharing on MacOS causes the system's DNS resolver (`mDNSResponder`) to bind to all interfaces on port 53, preventing the Client Agent from starting. Disable Internet Sharing before running the Client Agent.
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Suggested change
Enabling Internet Sharing on MacOS causes the system's DNS resolver (`mDNSResponder`) to bind to all interfaces on port 53, preventing the Client Agent from starting. Disable Internet Sharing before running the Client Agent.
Enabling **Internet Sharing** on MacOS causes the system's DNS resolver (`mDNSResponder`) to bind to all interfaces on port 53, preventing the Client Agent from starting. Disable **Internet Sharing** before you run the Client Agent.

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I think we can bold this, since it's the actual name of the setting in the UI.

@Dan-Heath Dan-Heath added this to the deferred milestone Feb 18, 2025
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