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Known Issues

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Braden edited this page Jul 25, 2023 · 33 revisions

Known issues in previous SDK versions

Face detector unable to find face after multiple hours

A very intermittent issue has been found around the face detector not being able to detect a face for Genuine Presence Assurance after multiple hours/days. The error received indicates it occurs within Apple's face detection library, for which we have currently logged an issue with Apple and are awaiting feedback.

New pinned certificate patches

Please look at this page about updating for use past Dec 2023

Incompatibility with Xcode 14.0 beta prior to v9.5.1

Using iProov SDK versions prior to v9.5.1 in Xcode 14.0 beta will result in the following error:

Failed to build module 'iProov'; this SDK is not supported by the compiler (the SDK is built with 'Apple Swift version 5.5 (swiftlang-1300.0.31.1 clang-1300.0.29.1)', while this compiler is 'Apple Swift version 5.7 (swiftlang-5.7.0.113.202 clang-1400.0.16.2)'). Please select a toolchain which matches the SDK.

You may also receive other build errors, such as:

iProov.framework/Modules/iProov.swiftmodule/arm64-apple-ios.swiftinterface:26:39: Redundant conformance of 'CGRect' to protocol 'CustomDebugStringConvertible'

To resolve this issue, use iProov SDK v9.5.1 or newer.

All versions prior to v9.1

Users of Xcode 13 must follow the Guidance for users of Xcode 13.

v9.0.0

MOB-658: dyld crash on launch when apps are built in Xcode versions earlier than Xcode 12.5

When running SDK v9.0.0 on Xcode versions earlier than Xcode 12.5, you will get an error when running the app:

dyld: Symbol not found: __ZN5swift34swift50override_conformsToProtocolEPKNS_14TargetMetadataINS_9InProcessEEEPKNS_24TargetProtocolDescriptorIS1_EEPFPKNS_18TargetWitnessTableIS1_EES4_S8_E
  Referenced from: /private/var/containers/Bundle/Application/2BEBE672-07C5-4505-8304-E82A1C7799F1/Example.app/Frameworks/iProov.framework/iProov
  Expected in: /private/var/containers/Bundle/Application/2BEBE672-07C5-4505-8304-E82A1C7799F1/Example.app/Frameworks/Starscream.framework/Starscream
 in /private/var/containers/Bundle/Application/2BEBE672-07C5-4505-8304-E82A1C7799F1/Example.app/Frameworks/iProov.framework/iProov
dyld: launch, loading dependent libraries
DYLD_LIBRARY_PATH=/usr/lib/system/introspection
DYLD_INSERT_LIBRARIES=/Developer/usr/lib/libBacktraceRecording.dylib:/Developer/usr/lib/libMainThreadChecker.dylib:/Developer/Library/PrivateFrameworks/DTDDISupport.framework/libViewDebuggerSupport.dylib

You should either upgrade to Xcode 12.5, or upgrade to SDK v9.0.1 or newer which is built against Xcode 12.4 and does not exhibit this issue.

💡 If you have any additional insights to provide regarding the above issues, please contact support, referencing the MOB number.

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