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<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
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<meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible">
<title>Nat Welch's Resume</title>
<meta name="Description" content="The resume of Nathaniel Welch, a software engineer based in New York.">
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<link rel="stylesheet" href="https://unpkg.com/[email protected]/css/tachyons.min.css"/>
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<body class="index black mw7 mw-100-print avenir lh-copy">
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<div class="dt w-100">
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<img src="https://icco.imgix.net/photos/2019/b746da29-fd26-49c8-b1a3-72113838b610.svg?auto=format%2Ccompress" class="v-mid ml0 mr3 di ph0 w4-ns w3 mb3 mb0-ns" alt="logo" />
<div class="dib v-mid pv3 ph0 pa0-ns">
<h1 class="normal measure lh-copy ma0">Nat Welch</h1>
<h2 class="normal ttu f5 ma0">Site Reliability Engineer</h2>
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<main class="ph4 pt0 pb4">
<p class="ma0 f6 f-print lh-copy"><a href="mailto:[email protected]">[email protected]</a> <a href="tel:+17077998675">+1 707 799 8675</a></p>
<p class="lh-copy mb0">Based in Beacon, NY, I am a Software Developer, Technical Lead and Manager. I have been writing software for the web professionally since 2005. I have two passions in software. The first is building beautiful tools for people to share knowledge, advice and experience. Second is creating reliable infrastructure that is easy to use and maintain. Outside of building systems, I love growing team culture and helping folks grow in their careers.</p>
<p class="lh-copy">Outside of the tech-world, I am an Eagle Scout. I enjoy contributing to open source projects, writing, reading, fishing, listening to music and wandering through cities and countrysides. I maintain a personal website at <a href="https://natwelch.com">natwelch.com</a>.</p>
<h2 class="lh-title ttu fw3 silver">Experience</h2>
<h3 class="lh-title mb0 mt3">Author & Speaker</h3>
<ul class="pl3 ml2 mv2 lh-copy">
<li>Co-Author of the book <a href="https://reliableweb.dev">Reliable Webservers with Go</a> from Newline. 2021.</li>
<li>Author of the book <a href="https://realworldsre.com">Real World SRE</a> from Packt Publishing. 2018.</li>
<li>Published in <a href="https://codewords.recurse.com/issues/three">Issue Three</a> and <a href="https://codewords.recurse.com/issues/six">Issue Six</a> of Code Words. 2015 & 2016.</li>
<li>Spoke at LinuxConf 2014, Strange Loop 2017, SRECon Americas 2017, SRECon Americas 2019, Illuminate 2022 and others.</li>
<li>Since 2015, Mentor through <a href="https://natwelch.com/wiki/mentoring">natwelch.com/wiki/mentoring</a>. From 2016 to 2020, I mentored through Out of Office Hours. In 2022 and 2023 I mentored through <a href="https://adplist.org/mentors/nat-welch">ADPList</a>. I help folks with career and architecture questions weekly, averaging around 30 individuals a year.
</ul>
<h3 class="lh-title mb0 mt3">Open Source Developer</h3>
<p class="mv2 lh-copy">I am the former lead of the open source project <a href="https://github.com/fog/fog-google">fog-google</a> (<a href="https://rubygems.org/gems/fog-google">~70 million installs</a>), am the lead maintainer on <a href="https://github.com/danluu/post-mortems">danluu/post-mortems</a> and also contribute to a bunch of <a href="https://github.com/icco">other small projects</a>.</p>
<h3 class="mb0 mt3">Laurel (fka Time by Ping)</h3>
<p class="mv0 lh-copy"><strong>Principal Software Engineer, Cloud Platform Lead</strong> November 2020 to present.</p>
<ul class="pl3 ml2 mv2 lh-copy">
<li>Lead and manage the infrastructure team.</li>
<li>Write code for our micro-services in Typescript, Go, Python and React.</li>
<li>Manage our cloud infrastructure, databases (Postgres and MongoDB), security, automation, developer tooling, observability (OpenTelemetry), performance and reliability efforts.</li>
<li>In charge of all technical vendor relationships and evaluating new vendors. I drove a vendor minification project that shrank us from nine observability providers to one and three CI/CD providers to one. I also am a member of one vendor CAB and have helped multiple vendors implement features to help our developers be more successful.</li>
<li>Led two significant migrations, one from Aptible to MongoDB Atlas, the other from Aptible to AWS EKS.</li>
<li>I manage our infrastructure budget and work closely with our Head of Finance to manage and report our CoGS and other technical spend. I have led multiple projects to lower our costs and improve efficiency.</li>
<li>Provide architectural guidance. Define infrastructure and reliability requirements for teams. I also regularly drive myself and the team to push our contributions back to the open source community.</li>
<li>I often do technical communication with customers. I led integrations with four large law firms, one of the world's largest accounting firms.</li>
<li>I define and manage our on-call policies and rotations, and am an active member of the infrastructure rotation.</li>
<li>Led the team to acquire SOC II Type 2 and HIPAA.</li>
</ul>
<h3 class="mb0 mt3">Google</h3>
<p class="mv0 lh-copy"><strong>Senior Site Reliability Engineer</strong> November 2018 to November 2020.</p>
<ul class="pl3 ml2 mv2 lh-copy">
<li>Worked on the Customer Reliability Engineering team. CRE helps customers achieve Google-level reliability by partnering with them to implement SRE operational best practices. I gave presentations to groups of varying levels of seniority and size at every level of every size company. I helped companies architect and plan for global launches, re-architect on-prem systems as they moved to cloud, and develop SRE programs. My role was a mix of Tech Lead, Developer Advocate, Software Developer and Traveling Consultant.</li>
<li>CRE's small team is listed as one of the top three strengths of GCP in both the 2018 and 2019 IAAS Gartner Report.</li>
<li>Built multiple data pipelines to evaluate customer reliability.</li>
<li>Regularly gave talks to customers on building reliable systems to groups as large as 500 and gave presentations that helped close multi-million dollar sales deals.</li>
<li>Worked as the SRE lead on Google's Covid19 Exposure Notification system.</li>
</ul>
<h3 class="mb0 mt3">First Look Media</h3>
<p class="mv0 lh-copy"><strong>Lead Site Reliability Engineer</strong> March 2017 to October 2018.</p>
<p class="mv0 lh-copy">Migrated three services from Colos to AWS. Maintained Terraform config and AWS for company. Improved deploy reliability and automation, wrote new features for most services and refactored entire ECS infrastructure. Mentored engineers around infrastructure, reliability and architecture design. Automated capacity planning, started a postmortem culture, and improved performance and reliability of our CMS platform. Wrote Go and Node.js with extensive work with a GraphQL API.</p>
<h3 class="mb0 mt3">Hillary for America</h3>
<p class="mv0 lh-copy"><strong>Staff Site Reliability Engineer</strong> January 2016 through December 2016.</p>
<p class="mv0 lh-copy">Promoted reliability in both our web serving infrastructure and data analytics pipelines. Built tools and infrastructure to prevent humans from making mistakes while sleep deprived. Survived constant attacks with minimal external visible downtime the entire campaign.</p>
<h3 class="mb0 mt3">littleBits Electronics</h3>
<p class="mv0 lh-copy"><strong>Technical Lead</strong> August 2015 to January 2016.</p>
<ul class="pl3 ml2 mv2 lh-copy">
<li>Led optimization efforts for holiday traffic. Cut average site load time in half and shrunk average API response time by two magnitudes.</li>
<li>Managed a team of three full time software engineers. Helped define code review and code style policies for the development team.</li>
</ul>
<h3 class="mb0 mt3">Google</h3>
<p class="mv0 lh-copy"><strong>Site Reliability Engineer III</strong> April 2012 to March 2015.</p>
<ul class="pl3 ml2 mv2 lh-copy">
<li>SRE for <a href="https://cloud.google.com/compute/">Google Compute Engine</a> in London and San Francisco. My job included being part of an on-call rotation and writing software to maintain, monitor and optimize millions of servers globally.</li>
<li>While on SRE I also worked on <a href="https://cloud.google.com/storage/">Google Cloud Storage</a> and designed and built <a href="https://status.cloud.google.com/">Google Cloud Status</a>.</li>
</ul>
<p class="mv0 lh-copy"><strong>Software Engineer II</strong> August 2011 to April 2012.</p>
<p class="mv0 lh-copy">I worked on Punchd, Google Offers and Google Local.</p>
<h3 class="mb0 mt3">Punchd</h3>
<p class="mv0 lh-copy"><strong>Software Developer</strong> January 2011 to September 2012.</p>
<p class="mv0 lh-copy">Maintained backend app. Migrated to AWS. Acquired by Google.</p>
<h3 class="mb0 mt3">iFixit</h3>
<p class="mv0 lh-copy"><strong>Software Developer</strong> April 2009 to April 2011.</p>
<p class="mv0 lh-copy">Built and launched Answers. Greatly improved wiki and image processors. Wrote the first version of the oManual specification.</p>
<h3 class="mb0 mt3">Pseudoweb Contracting</h3>
<p class="mv0 lh-copy"><strong>Software Developer</strong> 2005 to 2009.</p>
<p class="mv0 lh-copy">I was a software developer contractor dealing mainly in web design and Linux systems management.</p>
<h3 class="mb0 mt3">Adobe Systems Incorporated</h3>
<p class="mv0 lh-copy"><strong>Dreamweaver Quality Engineering Intern</strong> Summer 2007 and 2008.</p>
<h3 class="mb0 mt3">Cal Poly CSC Department</h3>
<p class="mv0 lh-copy"><strong>Computer Lab Staff</strong> 2007.</p>
<h3 class="mb0 mt3">County of Sonoma ISD</h3>
<p class="mv0 lh-copy"><strong>Software Development Intern</strong> Summer 2005.</p>
<h3 class="mb0 mt3">BSA Camp Oljato</h3>
<p class="mv0 lh-copy"><strong>Nature Director</strong> Summer 2006.</p>
<p class="mv0 lh-copy"><strong>Camp Counselor</strong> Summer 2002, 2003 and 2004.</p>
<h2 class="lh-title ttu fw3 silver">Education</h2>
<p class="mv0 lh-copy"><strong>Computer Science, B.S.</strong> California Polytechnic State University, San Luis Obispo. Fall 2006 - Spring 2011.</p>
<p class="mv0 lh-copy"><strong>Recurser</strong> Recurse Center, New York. Spring 2015</p>
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