Dropbox not reconnecting after MacBook sleep

[tryonkus]

I am running Mountain Duck 5.0.4 on MacOS 26.0.1 (Tahoe) and connecting to Dropbox and OneDrive in Integrated mode on a 14" MacBook Pro from 2023 with an M2 chip.

Sometimes when I open my laptop, Dropbox doesn't reconnect properly in Mountain Duck. It displays with a yellow dot in my bookmark list, but when I open a Finder window, the OS reports that the drive is disconnected. The only way I've found to correct this is to disconnect and reconnect in Mountain Duck.

This isn't a huge deal since it's so easy to fix, but I'm concerned that Mountain Duck and macOS disagree about whether the drive is connected, which could lead to sync errors. FWIW I don't recall having this issue with OneDrive.

Any ideas?

[thedrumdoctoruk]

Same here, but I'm on Ventura on an older Mac Pro. This was happening to me on version 5.0.1 (for both OneDrive and Google Drive) and was fixed in 5.0.2, but now 5.0.4 seems to be doing similar things. I tried disconnecting and reconnecting and it was hit and miss. Then I started disconnecting and deleting the bookmarks, then setting them up again and it was still a problem. So I tried a downgrade to 5.0.2 and it's still happening. There were some Apple security updates recently and I'm wondering if this has done something. I may have to go to the native sync clients and drop these 3rd party sync clients. I was happily using Insync for years until Microsoft's new share point API broke everything for OneDrive access. Then I moved to Mountain Duck and here we are again, with another problem.

[dkocher]

It would be great if you can share a Debug log file with our support team.

[thedrumdoctoruk]

Sorry - I meant to say have sent the debug log with my latest support query
for - MD-25634 "Your device couldn’t connect to the server" errors.

[dkocher]

We are tracking this problem in #17620.

[thedrumdoctoruk]

I sent it with the original email! It's a 3.7Mb zip attachment as the uncompressed file is > 50Mb. Nick Lauro www.thedrumdoctor.net<http://www.thedrumdoctor.net/>

…

________________________________ From: David Kocher ***@***.***> Sent: Sunday, November 2, 2025 10:10:41 AM To: iterate-ch/cyberduck ***@***.***> Cc: thedrumdoctoruk ***@***.***>; Comment ***@***.***> Subject: Re: [iterate-ch/cyberduck] Dropbox not reconnecting after MacBook sleep (Discussion #17597) It would be great if you can share a Debug log file with our support ***@***.***>. — Reply to this email directly, view it on GitHub<#17597 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BVO3TW3AYQMAAJGOLXCSTAT32XKCDAVCNFSM6AAAAACKGFLJNSVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTIOBVGAYDENA>. You are receiving this because you commented.Message ID: ***@***.***>

[tryonkus]

I’ll grab a debug log next time it happens. kt===================Ken ***@***.*** +1-585-690-9653===================On Nov 2, 2025, at 7:03 AM, thedrumdoctoruk ***@***.***> wrote: I sent it with the original email! It's a 3.7Mb zip attachment as the uncompressed file is > 50Mb. Nick Lauro www.thedrumdoctor.net<http://www.thedrumdoctor.net/>

…

________________________________ From: David Kocher ***@***.***> Sent: Sunday, November 2, 2025 10:10:41 AM To: iterate-ch/cyberduck ***@***.***> Cc: thedrumdoctoruk ***@***.***>; Comment ***@***.***> Subject: Re: [iterate-ch/cyberduck] Dropbox not reconnecting after MacBook sleep (Discussion #17597) It would be great if you can share a Debug log file with our support ***@***.***>. — Reply to this email directly, view it on GitHub<#17597 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BVO3TW3AYQMAAJGOLXCSTAT32XKCDAVCNFSM6AAAAACKGFLJNSVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTIOBVGAYDENA>. You are receiving this because you commented.Message ID: ***@***.***> —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>