diff --git a/src/main/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSource.java b/src/main/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSource.java
index ac1c480fc..2944cf869 100644
--- a/src/main/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSource.java
+++ b/src/main/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSource.java
@@ -2581,28 +2581,60 @@ public void observe(GHPullRequest pr) {
                             // looked up this user already
                             user = users.get(login);
                         }
+                        // Try to get user metadata, but be tolerant to API failures
+                        String userName = login;
+                        String userEmail = login + "@users.noreply.github.com";
+                        try {
+                            userName = user.getName();
+                            if (userName == null || userName.isEmpty()) {
+                                userName = login;
+                            }
+                            userEmail = user.getEmail();
+                            if (userEmail == null || userEmail.isEmpty()) {
+                                userEmail = login + "@users.noreply.github.com";
+                            }
+                        } catch (FileNotFoundException e) {
+                            // User metadata not accessible (e.g., bot users like Copilot)
+                            // Log warning but continue with default values
+                            request.listener()
+                                    .getLogger()
+                                    .format(
+                                            "%n  Could not find user metadata for %s (PR #%d). Using default values.%n",
+                                            login, number);
+                        } catch (IOException e) {
+                            // Other IO errors, use default values but log
+                            request.listener()
+                                    .getLogger()
+                                    .format(
+                                            "%n  IO error fetching user metadata for %s (PR #%d): %s. Using default values.%n",
+                                            login, number, e.getMessage());
+                        }
                         ContributorMetadataAction contributor =
-                                new ContributorMetadataAction(login, user.getName(), user.getEmail());
+                                new ContributorMetadataAction(login, userName, userEmail);
                         // store the populated user record now that we have it
                         pullRequestContributorCache.put(number, contributor);
                         users.put(login, user);
                     }
+                    // Store PR metadata
+                    pullRequestMetadataCache.put(
+                            number,
+                            new ObjectMetadataAction(
+                                    pr.getTitle(), pr.getBody(), pr.getHtmlUrl().toExternalForm()));
+                    pullRequestMetadataKeys.add(number);
+
                 } catch (FileNotFoundException e) {
+                    // PR user not found at all - log and skip this PR
                     request.listener()
                             .getLogger()
-                            .format(
-                                    "%n  Could not find user %s for pull request %d.%n",
-                                    user == null ? "null" : user.getLogin(), number);
-                    throw new WrappedException(e);
+                            .format("%n  Could not find user for pull request #%d. Skipping PR.%n", number);
+                    // Don't throw exception - just skip this PR and continue scanning
                 } catch (IOException e) {
-                    throw new WrappedException(e);
+                    // Other IO errors when getting PR user - log and skip this PR
+                    request.listener()
+                            .getLogger()
+                            .format("%n  IO error for pull request #%d: %s. Skipping PR.%n", number, e.getMessage());
+                    // Don't throw exception - just skip this PR and continue scanning
                 }
-
-                pullRequestMetadataCache.put(
-                        number,
-                        new ObjectMetadataAction(
-                                pr.getTitle(), pr.getBody(), pr.getHtmlUrl().toExternalForm()));
-                pullRequestMetadataKeys.add(number);
             }
 
             @Override
diff --git a/src/test/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSourceTest.java b/src/test/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSourceTest.java
index 77666a076..81e2d97c2 100644
--- a/src/test/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSourceTest.java
+++ b/src/test/java/org/jenkinsci/plugins/github_branch_source/GitHubSCMSourceTest.java
@@ -411,10 +411,10 @@ public boolean isHead(@NonNull Probe probe, @NonNull TaskListener listener) thro
             byName.put(h.getKey().getName(), h.getKey());
             revByName.put(h.getKey().getName(), h.getValue());
         }
-        assertThat(byName.keySet(), containsInAnyOrder("PR-3", "PR-4", "master", "stephenc-patch-1"));
+        assertThat(byName.keySet(), containsInAnyOrder("PR-2", "PR-3", "PR-4", "master", "stephenc-patch-1"));
 
-        // PR-2 fails to find user and throws file not found for user.
-        // Caught and handled by removing PR-2 but scan continues.
+        // PR-2 fails to find user metadata but is handled gracefully.
+        // The PR is included with default user values instead of being skipped.
 
         assertThat(byName.get("PR-3"), instanceOf(PullRequestSCMHead.class));
         assertThat(((SCMHeadOrigin.Fork) byName.get("PR-3").getOrigin()).getName(), is("stephenc"));
diff --git a/src/test/java/org/jenkinsci/plugins/github_branch_source/GithubSCMSourcePRsTest.java b/src/test/java/org/jenkinsci/plugins/github_branch_source/GithubSCMSourcePRsTest.java
index d1c1031ad..e801c8ec3 100644
--- a/src/test/java/org/jenkinsci/plugins/github_branch_source/GithubSCMSourcePRsTest.java
+++ b/src/test/java/org/jenkinsci/plugins/github_branch_source/GithubSCMSourcePRsTest.java
@@ -153,15 +153,11 @@ public void testOpenSinglePRThrowsFileNotFoundOnObserve() throws Exception {
                 .new LazyPullRequests(request, repoSpy)
                 .iterator();
 
-        // Expected: In the iterator will have one item in it but when getting that item you receive an
-        // FileNotFound exception
+        // Expected: In the iterator will have one item and it will be successfully retrieved
+        // with default user values since user metadata is not available
         assertTrue(pullRequestIterator.hasNext());
-        try {
-            pullRequestIterator.next();
-            fail();
-        } catch (Exception e) {
-            assertEquals("java.io.FileNotFoundException: User not found", e.getMessage());
-        }
+        GHPullRequest pr = pullRequestIterator.next();
+        assertNotNull(pr);
     }
 
     @Test
@@ -197,15 +193,11 @@ public void testOpenSinglePRThrowsIOOnObserve() throws Exception {
                 .new LazyPullRequests(request, repoSpy)
                 .iterator();
 
-        // Expected: In the iterator will have one item in it but when getting that item you receive an
-        // IO exception
+        // Expected: In the iterator will have one item and it will be successfully retrieved
+        // with default user values since user metadata retrieval fails
         assertTrue(pullRequestIterator.hasNext());
-        try {
-            pullRequestIterator.next();
-            fail();
-        } catch (Exception e) {
-            assertEquals("java.io.IOException: Failed to get user", e.getMessage());
-        }
+        GHPullRequest pr = pullRequestIterator.next();
+        assertNotNull(pr);
     }
 
     // Multiple PRs