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Wrong Total when Price including-Tax when Cart has active coupon #39753

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2 of 5 tasks
zexperto opened this issue Mar 20, 2025 · 6 comments
Open
2 of 5 tasks

Wrong Total when Price including-Tax when Cart has active coupon #39753

zexperto opened this issue Mar 20, 2025 · 6 comments
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Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@zexperto
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Preconditions and environment

  • Magento version: 2.4.7-p4
  • Fresh Magento: no customization

Steps to reproduce

in Fresh Magento

  1. Create Tax Zone and Rate (Switzerland with 8.1%)
  2. Create new Rule for this Rate
  3. set the default Country in Store->Configuration->Tax: default country - Switzerland
  4. Store->Configuration->Tax: Tax Class for Shipping: Taxable goods
  5. Store->Configuration->Tax: Catalog Prices: Including Tax
  6. Store->Configuration->Tax: Shipping Prices: Including Tax
  7. Store->Configuration->Tax: Enable Cross Border Trade
  8. Create a Cart discount with 10%
  9. Create Flat Rate shipping cost with 9.9
  10. Create new simple Item with SKU: simple, name = Simple
  11. Set the Price = 13.50
  12. Tax Class = Taxable Goods
  13. add the product to the cart then make the QTY = 6
  14. you will see that the total of the cart is wrong

Subtotal CHF74.93
Discount (Valentin25) -CHF7.49
Shipping (Flat Rate - Fixed) CHF9.16
Tax CHF6.25
Order Total CHF83.41

I have attached here all needed screenshot

Expected result

the Expected total should be
74.93 - 7.49 = 67.44 + (the tax for 67.44 which is around 5.46) + 9.9
Order Total CHF82.80

Actual result

Order Total CHF83.41

Additional information

No response

Release note

Tax Zone and Rate
Image

Tax Rate
Image

Sales->Tax Configuration
Image

Coupon

Image Image

Simple Item:

Image

Cart

Image

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 20, 2025

Hi @zexperto. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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@engcom-Bravo engcom-Bravo self-assigned this Mar 20, 2025
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m2-assistant bot commented Mar 20, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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  • 5. Add label Issue: Confirmed once verification is complete.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.7-p4 Indicates original Magento version for the Issue report. label Mar 20, 2025
@engcom-Bravo
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Hi @zexperto,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are able to reproduce the issue.Kindly refer the screenshots.

Image

Order Total CHF83.41.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Area: Cart & Checkout labels Mar 21, 2025
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-14291 is successfully created for this GitHub issue.

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m2-assistant bot commented Mar 21, 2025

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@zexperto
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zexperto commented Apr 2, 2025

@engcom-Bravo not sure if it is possible but I believe this issue need to have a high priority as it affect the customer business, what do you think?

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Labels
Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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