Admin Create Order: "Sorry, no quotes are available for this order" for all shipping methods Magento2.4.9

[devidasPT]

Preconditions and environment

Magento ver. 2.4.9

When creating an order from Admin Panel → Sales → Orders → Create New Order, the Shipping Method section always displays:

Sorry, no quotes are available for this order.

This happens for all shipping carriers, including Flat Rate, Free Shipping, and other configured carriers.

The issue is not specific to a particular carrier. The same behavior occurs even when the carrier is enabled and its configuration is valid.

Steps to reproduce

Log in to the Magento Admin Panel.
Go to Sales → Orders.
Click Create New Order.
Select an existing customer.
Add any product to the order.
Enter/select a valid shipping address, including:
Country
Region/State
City
ZIP/Postal Code
Proceed to the Shipping Method section.
Check the available shipping methods.

Expected result

Magento should collect shipping rates and display the available configured shipping methods, for example:

Flat Rate
Free Shipping
Any other enabled carrier that supports the destination

Actual result

The Shipping Method section displays:

Sorry, no quotes are available for this order.

No shipping methods are displayed, even when valid carriers such as Flat Rate or Free Shipping are enabled and correctly configured.

Additional information

The issue occurs when creating orders from the Admin Create Order workflow.
The problem affects multiple carriers, so it appears to be related to the Admin order shipping-rate collection process rather than an individual carrier configuration.
The same shipping configuration should be able to return rates when applicable.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @devidasPT. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

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[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-18105 is successfully created for this GitHub issue.

[engcom-Bravo]

Hi @devidasPT,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in latest 2.4-develop instance and we are not able to reproduce the issue.Please refer the screenshot.

Magento displays the available configured shipping methods.Could you please try to reproduce the issue in latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.