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Welcome Email for Students

This is only sent a few days (e.g. 3 days) after the user has created an account - not immediately upon their doing so. It should be sent between 7pm-9pm from [email protected] in plain text

Hi ,

I'm <Linan|Kenneth>, one of the monkeys behind <openlectures|openquestions|opennotes>. Thank you for joining us! I hope <openlectures|openquestions|opennotes> has been useful for you.

We created <openlectures|openquestions|opennotes> to make learning easy and simple for you. Sometimes we're confused, sometimes we're in a bad spot, and sometimes we just get lousy teachers. School's already hard enough, and we'd like to make sure it doesn't get any harder.

If there's anything we can help with - a question, a problem, or your feedback - please feel free to reply to this email and let me know. We'd love to make your experience at <openlectures|openquestions|opennotes> even better.

Happy Mugging!

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<Linan Qiu|Kenneth Lim> Founder, <openlectures|opennotes|openquestions>

Active User Email

This is sent to users who have logged sustained activity over a period of time (e.g. they've completed 5 lessons). It should be sent on a weekend from [email protected] in plain text

Hi ,

I'm <Linan|Kenneth>, one of the monkeys behind <openlectures|openquestions|opennotes>. I noticed that you've been hard at work <watching lectures|answering questions|reviewing notes>, and I would just like to say a big thank you for using us!

If there's anything you've noticed that we can help with, please feel free to reply to this email and let me know. We'd love to make your experience at <openlectures|openquestions|opennotes> even better. Of course, if you have any questions, academic or not, I would be glad to answer them.

You might also be interested in checking out our blog, which we regularly update with interesting tidbits of information that doesn't fit anywhere on the main site.

Keep going!

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<Linan Qiu|Kenneth Lim> Founder, <openlectures|opennotes|openquestions>

Inactive User Email

This is sent to users who have not logged in for a period of time (e.g. two weeks). It should be sent on a weekend from [email protected] in plain text, and should not be sent more than twice in total

Hi ,

I'm <Linan|Kenneth>, one of the monkeys behind <openlectures|openquestions|opennotes>. <openlectures|openquestions|opennotes> provides free online education for anyone who wants to learn. It's quick and easy!

I noticed you haven't joined us in a while, and I was wondering if I could get some quick feedback on why <openlectures|openquestions|opennotes> isn’t working out for you. What things did you dislike about <openlectures|openquestions|opennotes>?

School really keeps all busy, but your candid response would really help. Your feedback is the only way we can improve <openlectures|openquestions|opennotes>.

See you soon?

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<Linan Qiu|Kenneth Lim> Founder, <openlectures|opennotes|openquestions>