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Unable to Deactivate Licenses: Key Invalid after Use in Multiple Browsers #32

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bubdev101 opened this issue Apr 8, 2024 · 2 comments

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@bubdev101
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Hi, it seems there is no way to deactivate licenses, can that be? I'm trying to activate the extension but keep getting the message that the key is invalid, probably because I've already used it in 6 browser instances.

I would be willing to deactivate the license in another browser, but I see no option for that. Deleting the extension did nothing. Moreover, I no longer have access to another device where I used the extension because it is broken.

@rosswintle
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Hi there,

Sorry this isn't clear. You should be able to log in at https://oikos.lemonsqueezy.com/ using the email address you purchased with. Once in there you should be able to deactivate activations on a per-device basis.

Let me know if that helps.

Thanks

Ross

@bubdev101
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Thank you very much, Ross! I couldn't find a sign-up link anywhere and didn't know that license management exists. Now it works.
Stefan

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