help on help required

[Dan-Patterson]

Description

What steps will reproduce the problem?

It is best to see the image, but getting context-sensitive help doesn't work as it did in 5.*.

I have help toggled on in Preferences to work in both Console and Editor.
This has only become an issue since I started working with Spyder 6.*.

Versions

• Spyder version: 6.0.4 (conda)
• Python version: 3.12.0 64-bit
• Qt version: 5.15.2
• PyQt5 version: 5.15.10
• Operating System: Windows-11-10.0.26100-SP0

Dependencies

# Mandatory:
aiohttp >=3.9.3                  :  3.11.12 (OK)
asyncssh >=2.14.0,<3.0.0         :  2.20.0 (OK)
atomicwrites >=1.2.0             :  1.4.1 (OK)
chardet >=2.0.0                  :  5.2.0 (OK)
cloudpickle >=0.5.0              :  3.1.1 (OK)
cookiecutter >=1.6.0             :  2.6.0 (OK)
diff_match_patch >=20181111      :  20241021 (OK)
github >=2.3.0                   :  2.5.0 (OK)
importlib_metadata >=4.6.0       :  8.6.1 (OK)
intervaltree >=3.0.2             :  3.1.0 (OK)
IPython >=8.13.0,<9.0.0,!=8.17.1 :  8.32.0 (OK)
jedi >=0.17.2,<0.20.0            :  0.19.2 (OK)
jellyfish >=0.7                  :  1.1.3 (OK)
jsonschema >=3.2.0               :  4.23.0 (OK)
keyring >=17.0.0                 :  25.6.0 (OK)
nbconvert >=4.0                  :  7.16.6 (OK)
numpydoc >=0.6.0                 :  1.8.0 (OK)
parso >=0.7.0,<0.9.0             :  0.8.4 (OK)
pexpect >=4.4.0                  :  4.9.0 (OK)
pickleshare >=0.4                :  0.7.5 (OK)
psutil >=5.3                     :  6.1.1 (OK)
pygments >=2.0                   :  2.19.1 (OK)
pylint >=3.1,<4                  :  3.3.4 (OK)
pylint_venv >=3.0.2              :  3.0.4 (OK)
pyls_spyder >=0.4.0              :  0.4.0 (OK)
pylsp >=1.12.0,<1.13.0           :  1.12.2 (OK)
pylsp_black >=2.0.0,<3.0.0       :  2.0.0 (OK)
pyuca >=1.2                      :  1.2 (OK)
qdarkstyle >=3.2.0,<3.3.0        :  3.2.3 (OK)
qstylizer >=0.2.2                :  0.2.4 (OK)
qtawesome >=1.3.1,<1.4.0         :  1.3.1 (OK)
qtconsole >=5.6.1,<5.7.0         :  5.6.1 (OK)
qtpy >=2.4.0                     :  2.4.3 (OK)
rtree >=0.9.7                    :  1.3.0 (OK)
setuptools >=49.6.0              :  75.8.0 (OK)
sphinx >=0.6.6                   :  8.2.1 (OK)
spyder_kernels >=3.0.3,<3.1.0    :  3.0.3 (OK)
superqt >=0.6.2,<1.0.0           :  0.7.0 (OK)
textdistance >=4.2.0             :  4.6.2 (OK)
three_merge >=0.1.1              :  0.1.1 (OK)
watchdog >=0.10.3                :  6.0.0 (OK)
yarl >=1.9.4                     :  1.18.3 (OK)
zmq >=24.0.0                     :  26.2.1 (OK)

# Optional:
cython >=0.21                    :  None (NOK)
matplotlib >=3.0.0               :  3.10.0 (OK)
numpy >=1.7                      :  2.2.0 (OK)
pandas >=1.1.1                   :  None (NOK)
scipy >=0.17.0                   :  1.15.2 (OK)
sympy >=0.7.3                    :  None (NOK)

Environment

Environment

# packages in environment at C:\arc_pro\bin\Python\envs\spynum:
#
# Name                    Version                   Build  Channel
_openmp_mutex             4.5                       2_gnu    conda-forge
aiohappyeyeballs          2.4.6              pyhd8ed1ab_0    conda-forge
aiohttp                   3.11.12         py312h31fea79_0    conda-forge
aiosignal                 1.3.2              pyhd8ed1ab_0    conda-forge
alabaster                 1.0.0              pyhd8ed1ab_1    conda-forge
arrow                     1.3.0              pyhd8ed1ab_1    conda-forge
astroid                   3.3.8           py312h2e8e312_0    conda-forge
asttokens                 3.0.0              pyhd8ed1ab_1    conda-forge
asyncssh                  2.20.0             pyhd8ed1ab_0    conda-forge
atomicwrites              1.4.1              pyhd8ed1ab_1    conda-forge
attrs                     25.1.0             pyh71513ae_0    conda-forge
autopep8                  2.0.4              pyhd8ed1ab_0    conda-forge
babel                     2.17.0             pyhd8ed1ab_0    conda-forge
backports                 1.1                pyhd3eb1b0_1  
backports.tarfile         1.2.0              pyhd8ed1ab_1    conda-forge
beautifulsoup4            4.13.3             pyha770c72_0    conda-forge
binaryornot               0.4.4              pyhd8ed1ab_2    conda-forge
black                     25.1.0          py312h2e8e312_0    conda-forge
bleach                    6.2.0              pyh29332c3_4    conda-forge
bleach-with-css           6.2.0                h82add2a_4    conda-forge
brotli                    1.1.0                h2466b09_2    conda-forge
brotli-bin                1.1.0                h2466b09_2    conda-forge
brotli-python             1.1.0           py312h275cf98_2    conda-forge
bzip2                     1.0.8                h2466b09_7    conda-forge
ca-certificates           2025.1.31            h56e8100_0    conda-forge
cairo                     1.18.2               h5782bbf_1    conda-forge
certifi                   2025.1.31          pyhd8ed1ab_0    conda-forge
cffi                      1.17.1          py312h4389bb4_0    conda-forge
chardet                   5.2.0           py312h2e8e312_2    conda-forge
charset-normalizer        3.4.1              pyhd8ed1ab_0    conda-forge
click                     8.1.8              pyh7428d3b_0    conda-forge
cloudpickle               3.1.1              pyhd8ed1ab_0    conda-forge
colorama                  0.4.6              pyhd8ed1ab_1    conda-forge
comm                      0.2.2              pyhd8ed1ab_1    conda-forge
contourpy                 1.3.1           py312hd5eb7cc_0    conda-forge
cookiecutter              2.6.0              pyhd8ed1ab_1    conda-forge
cryptography              44.0.1          py312h9500af3_0    conda-forge
cycler                    0.12.1             pyhd8ed1ab_1    conda-forge
debugpy                   1.8.12          py312h275cf98_0    conda-forge
decorator                 5.1.1              pyhd8ed1ab_1    conda-forge
defusedxml                0.7.1              pyhd8ed1ab_0    conda-forge
deprecated                1.2.18             pyhd8ed1ab_0    conda-forge
diff-match-patch          20241021           pyhd8ed1ab_1    conda-forge
dill                      0.3.9              pyhd8ed1ab_1    conda-forge
docstring-to-markdown     0.15               pyhd8ed1ab_1    conda-forge
docutils                  0.21.2             pyhd8ed1ab_1    conda-forge
double-conversion         3.3.1                he0c23c2_0    conda-forge
exceptiongroup            1.2.2              pyhd8ed1ab_1    conda-forge
executing                 2.1.0              pyhd8ed1ab_1    conda-forge
flake8                    7.1.2              pyhd8ed1ab_0    conda-forge
font-ttf-dejavu-sans-mono 2.37                 hab24e00_0    conda-forge
font-ttf-inconsolata      3.000                h77eed37_0    conda-forge
font-ttf-source-code-pro  2.038                h77eed37_0    conda-forge
font-ttf-ubuntu           0.83                 h77eed37_3    conda-forge
fontconfig                2.15.0               h765892d_1    conda-forge
fonts-conda-ecosystem     1                             0    conda-forge
fonts-conda-forge         1                             0    conda-forge
fonttools                 4.56.0          py312h31fea79_0    conda-forge
freetype                  2.13.2                        1    esri
frozenlist                1.5.0           py312h31fea79_1    conda-forge
fzf                       0.60.1               h86e1c39_0    conda-forge
glib                      2.82.2               h3d4babf_1    conda-forge
glib-tools                2.82.2               h4394cf3_1    conda-forge
graphite2                 1.3.14               hd77b12b_1  
gst-plugins-base          1.24.7               hb0a98b8_0    conda-forge
gstreamer                 1.24.7               h5006eae_0    conda-forge
h2                        4.2.0              pyhd8ed1ab_0    conda-forge
harfbuzz                  10.3.0               h9e37d49_0    conda-forge
hpack                     4.1.0              pyhd8ed1ab_0    conda-forge
hyperframe                6.1.0              pyhd8ed1ab_0    conda-forge
icu                       75.1                 he0c23c2_0    conda-forge
idna                      3.10               pyhd8ed1ab_1    conda-forge
imagesize                 1.4.1              pyhd8ed1ab_0    conda-forge
importlib-metadata        8.6.1              pyha770c72_0    conda-forge
importlib_resources       6.5.2              pyhd8ed1ab_0    conda-forge
inflection                0.5.1              pyhd8ed1ab_1    conda-forge
intel-openmp              2024.2.1          h57928b3_1083    conda-forge
intervaltree              3.1.0              pyhd8ed1ab_1    conda-forge
ipykernel                 6.29.5             pyh4bbf305_0    conda-forge
ipython                   8.32.0             pyh9ab4c32_0    conda-forge
isort                     6.0.0              pyhd8ed1ab_0    conda-forge
jaraco.classes            3.4.0              pyhd8ed1ab_2    conda-forge
jaraco.context            6.0.1              pyhd8ed1ab_0    conda-forge
jaraco.functools          4.1.0              pyhd8ed1ab_0    conda-forge
jedi                      0.19.2             pyhd8ed1ab_1    conda-forge
jellyfish                 1.1.3           py312h2615798_0    conda-forge
jinja2                    3.1.5              pyhd8ed1ab_0    conda-forge
jsonschema                4.23.0             pyhd8ed1ab_1    conda-forge
jsonschema-specifications 2024.10.1          pyhd8ed1ab_1    conda-forge
jupyter_client            8.6.3              pyhd8ed1ab_1    conda-forge
jupyter_core              5.7.2           py312h2e8e312_0    conda-forge
jupyterlab_pygments       0.3.0              pyhd8ed1ab_2    conda-forge
keyring                   25.6.0             pyh7428d3b_0    conda-forge
kiwisolver                1.4.8           py312hc790b64_0    conda-forge
krb5                      1.21.3               hdf4eb48_0    conda-forge
lcms2                     2.17                 hbcf6048_0    conda-forge
lerc                      4.0.0                h63175ca_0    conda-forge
libblas                   3.9.0           31_h641d27c_mkl    conda-forge
libbrotlicommon           1.1.0                h2466b09_2    conda-forge
libbrotlidec              1.1.0                h2466b09_2    conda-forge
libbrotlienc              1.1.0                h2466b09_2    conda-forge
libcblas                  3.9.0           31_h5e41251_mkl    conda-forge
libclang13                19.1.7          default_ha5278ca_1    conda-forge
libdeflate                1.23                 h9062f6e_0    conda-forge
libexpat                  2.6.4                he0c23c2_0    conda-forge
libffi                    3.4.6                h537db12_0    conda-forge
libgcc                    14.2.0               h1383e82_1    conda-forge
libglib                   2.82.2               h7025463_1    conda-forge
libgomp                   14.2.0               h1383e82_1    conda-forge
libhwloc                  2.11.2          default_ha69328c_1001    conda-forge
libiconv                  1.18                 h135ad9c_1    conda-forge
libintl                   0.22.5               h5728263_3    conda-forge
libintl-devel             0.22.5               h5728263_3    conda-forge
libjpeg-turbo             3.0.3                h827c3e9_0  
liblapack                 3.9.0           31_h1aa476e_mkl    conda-forge
liblzma                   5.6.4                h2466b09_0    conda-forge
liblzma-devel             5.6.4                h2466b09_0    conda-forge
libogg                    1.3.5                h2466b09_0    conda-forge
libpng                    1.6.47               had7236b_0    conda-forge
libsodium                 1.0.20               hc70643c_0    conda-forge
libspatialindex           2.1.0                h518811d_0    conda-forge
libsqlite                 3.49.1               h67fdade_1    conda-forge
libtiff                   4.7.0                h797046b_3    conda-forge
libvorbis                 1.3.7                h0e60522_0    conda-forge
libwebp                   1.5.0                h3b0e114_0    conda-forge
libwebp-base              1.5.0                h3b0e114_0    conda-forge
libwinpthread             12.0.0.r4.gg4f2fc60ca      h57928b3_9    conda-forge
libxcb                    1.17.0               h0e4246c_0    conda-forge
libxml2                   2.13.6               he286e8c_0    conda-forge
libxslt                   1.1.41               h0739af5_0  
libzlib                   1.3.1                h2466b09_2    conda-forge
markdown-it-py            3.0.0              pyhd8ed1ab_1    conda-forge
markupsafe                3.0.2           py312h31fea79_1    conda-forge
matplotlib                3.10.0          py312h2e8e312_0    conda-forge
matplotlib-base           3.10.0          py312h90004f6_0    conda-forge
matplotlib-inline         0.1.7              pyhd8ed1ab_1    conda-forge
mccabe                    0.7.0              pyhd8ed1ab_1    conda-forge
mdurl                     0.1.2              pyhd8ed1ab_1    conda-forge
mistune                   3.1.2              pyhd8ed1ab_0    conda-forge
mkl                       2024.2.2            h66d3029_15    conda-forge
more-itertools            10.6.0             pyhd8ed1ab_0    conda-forge
multidict                 6.1.0           py312h31fea79_1    conda-forge
munkres                   1.1.4              pyh9f0ad1d_0    conda-forge
mypy_extensions           1.0.0              pyha770c72_1    conda-forge
nbclient                  0.10.2             pyhd8ed1ab_0    conda-forge
nbconvert                 7.16.6               hb482800_0    conda-forge
nbconvert-core            7.16.6             pyh29332c3_0    conda-forge
nbconvert-pandoc          7.16.6               hed9df3c_0    conda-forge
nbformat                  5.10.4             pyhd8ed1ab_1    conda-forge
nest-asyncio              1.6.0              pyhd8ed1ab_1    conda-forge
networkx                  3.4.2              pyh267e887_2    conda-forge
numpy                     2.2.0           py312hf10105a_0    conda-forge
numpydoc                  1.8.0              pyhd8ed1ab_1    conda-forge
openjpeg                  2.5.3                h4d64b90_0    conda-forge
openssl                   3.4.1                ha4e3fda_0    conda-forge
packaging                 24.2               pyhd8ed1ab_2    conda-forge
pandoc                    3.6.3                h57928b3_0    conda-forge
pandocfilters             1.5.0              pyhd8ed1ab_0    conda-forge
parso                     0.8.4              pyhd8ed1ab_1    conda-forge
pathspec                  0.12.1             pyhd8ed1ab_1    conda-forge
pcre2                     10.44                h3d7b363_2    conda-forge
pexpect                   4.9.0              pyhd8ed1ab_1    conda-forge
pickleshare               0.7.5           pyhd8ed1ab_1004    conda-forge
pillow                    11.1.0          py312h078707f_0    conda-forge
pip                       25.0.1             pyh8b19718_0    conda-forge
pixman                    0.44.2               had0cd8c_0    conda-forge
pkgutil-resolve-name      1.3.10             pyhd8ed1ab_2    conda-forge
platformdirs              4.3.6              pyhd8ed1ab_1    conda-forge
pluggy                    1.5.0              pyhd8ed1ab_1    conda-forge
ply                       3.11               pyhd8ed1ab_3    conda-forge
prompt-toolkit            3.0.50             pyha770c72_0    conda-forge
propcache                 0.2.1           py312h31fea79_1    conda-forge
psutil                    6.1.1           py312h4389bb4_0    conda-forge
pthread-stubs             0.4               h0e40799_1002    conda-forge
ptyprocess                0.7.0              pyhd8ed1ab_1    conda-forge
pure_eval                 0.2.3              pyhd8ed1ab_1    conda-forge
pycodestyle               2.12.1             pyhd8ed1ab_1    conda-forge
pyconify                  0.2.1              pyhd8ed1ab_0    conda-forge
pycparser                 2.22               pyh29332c3_1    conda-forge
pydocstyle                6.3.0              pyhd8ed1ab_1    conda-forge
pyflakes                  3.2.0              pyhd8ed1ab_1    conda-forge
pygithub                  2.5.0              pyhd8ed1ab_0    conda-forge
pygments                  2.19.1             pyhd8ed1ab_0    conda-forge
pyjwt                     2.10.1             pyhd8ed1ab_0    conda-forge
pylint                    3.3.4              pyh29332c3_0    conda-forge
pylint-venv               3.0.4              pyhd8ed1ab_1    conda-forge
pyls-spyder               0.4.0              pyhd8ed1ab_1    conda-forge
pynacl                    1.5.0           py312hdb89ce9_4    conda-forge
pyopenssl                 25.0.0             pyhd8ed1ab_0    conda-forge
pyparsing                 3.2.1              pyhd8ed1ab_0    conda-forge
pyqt                      5.15.10         py312h5da7b33_1  
pyqt5-sip                 12.13.0         py312h827c3e9_1  
pyqtwebengine             5.15.10         py312h5da7b33_1  
pyside6                   6.8.2           py312h2ee7485_0    conda-forge
pysocks                   1.7.1              pyh09c184e_7    conda-forge
python                    3.12.0          h2628c8c_0_cpython    conda-forge
python-dateutil           2.9.0post0      py312haa95532_2  
python-fastjsonschema     2.21.1             pyhd8ed1ab_0    conda-forge
python-gssapi             1.9.0           py312h2afa726_1    conda-forge
python-lsp-black          2.0.0              pyhff2d567_1    conda-forge
python-lsp-jsonrpc        1.1.2              pyhff2d567_1    conda-forge
python-lsp-server         1.12.2             pyhff2d567_0    conda-forge
python-lsp-server-base    1.12.2             pyhd8ed1ab_0    conda-forge
python-slugify            8.0.4              pyhd8ed1ab_1    conda-forge
python_abi                3.12                    5_cp312    conda-forge
pytoolconfig              1.2.6           py312haa95532_0  
pytz                      2025.1             pyhd8ed1ab_0    conda-forge
pyuca                     1.2                pyhd8ed1ab_2    conda-forge
pywin32                   308             py312h5da7b33_0  
pywin32-ctypes            0.2.3           py312h2e8e312_1    conda-forge
pyyaml                    6.0.2           py312h31fea79_2    conda-forge
pyzmq                     26.2.1          py312hd7027bb_0    conda-forge
qdarkstyle                3.2.3              pyhd8ed1ab_1    conda-forge
qhull                     2020.2               hc790b64_5    conda-forge
qstylizer                 0.2.4              pyhff2d567_0    conda-forge
qt-main                   5.15.15              h9151539_2    conda-forge
qt-webengine              5.15.15              h087ee03_1    conda-forge
qt6-main                  6.8.2                h1259614_0    conda-forge
qtawesome                 1.3.1              pyh9208f05_1    conda-forge
qtconsole                 5.6.1              pyhd8ed1ab_1    conda-forge
qtconsole-base            5.6.1              pyha770c72_1    conda-forge
qtpy                      2.4.3              pyhd8ed1ab_0    conda-forge
referencing               0.36.2             pyh29332c3_0    conda-forge
requests                  2.32.3             pyhd8ed1ab_1    conda-forge
rich                      13.9.4             pyhd8ed1ab_1    conda-forge
roman-numerals-py         3.0.0              pyhd8ed1ab_0    conda-forge
rope                      1.13.0             pyhd8ed1ab_1    conda-forge
rpds-py                   0.23.1          py312hfe1d9c4_0    conda-forge
rtree                     1.3.0           py312hb54216b_3    conda-forge
scipy                     1.15.2          py312h451d5c4_0    conda-forge
setuptools                75.8.0             pyhff2d567_0    conda-forge
sip                       6.7.12          py312h53d5487_0    conda-forge
six                       1.17.0             pyhd8ed1ab_0    conda-forge
snowballstemmer           2.2.0              pyhd8ed1ab_0    conda-forge
sortedcontainers          2.4.0              pyhd8ed1ab_1    conda-forge
soupsieve                 2.5                pyhd8ed1ab_1    conda-forge
sphinx                    8.2.1              pyhd8ed1ab_0    conda-forge
sphinxcontrib-applehelp   2.0.0              pyhd8ed1ab_1    conda-forge
sphinxcontrib-devhelp     2.0.0              pyhd8ed1ab_1    conda-forge
sphinxcontrib-htmlhelp    2.1.0              pyhd8ed1ab_1    conda-forge
sphinxcontrib-jsmath      1.0.1              pyhd8ed1ab_1    conda-forge
sphinxcontrib-qthelp      2.0.0              pyhd8ed1ab_1    conda-forge
sphinxcontrib-serializinghtml 1.1.10             pyhd8ed1ab_1    conda-forge
spyder                    6.0.4           py312h2e8e312_0    conda-forge
spyder-kernels            3.0.3           win_pyh7428d3b_0    conda-forge
stack_data                0.6.3              pyhd8ed1ab_1    conda-forge
superqt                   0.7.0              pyhb6d5dde_0    conda-forge
tabulate                  0.9.0              pyhd8ed1ab_2    conda-forge
tbb                       2021.13.0            h62715c5_1    conda-forge
text-unidecode            1.3                pyhd8ed1ab_2    conda-forge
textdistance              4.6.3              pyhd8ed1ab_1    conda-forge
three-merge               0.1.1              pyhd8ed1ab_1    conda-forge
tinycss2                  1.4.0              pyhd8ed1ab_0    conda-forge
tk                        8.6.13               h5226925_1    conda-forge
tomli                     2.2.1              pyhd8ed1ab_1    conda-forge
tomlkit                   0.13.2             pyha770c72_1    conda-forge
tornado                   6.4.2           py312h4389bb4_0    conda-forge
traitlets                 5.14.3             pyhd8ed1ab_1    conda-forge
types-python-dateutil     2.9.0.20241206     pyhd8ed1ab_0    conda-forge
typing-extensions         4.12.2               hd8ed1ab_1    conda-forge
typing_extensions         4.12.2             pyha770c72_1    conda-forge
tzdata                    2025a                h78e105d_0    conda-forge
ucrt                      10.0.22621.0         h57928b3_1    conda-forge
ujson                     5.10.0          py312h275cf98_1    conda-forge
unicodedata2              16.0.0          py312h4389bb4_0    conda-forge
urllib3                   2.3.0              pyhd8ed1ab_0    conda-forge
vc                        14.42                haa95532_4  
vc14_runtime              14.42.34433         h6356254_24    conda-forge
vs2015_runtime            14.42.34433         hfef2bbc_24    conda-forge
watchdog                  6.0.0           py312h2e8e312_0    conda-forge
wcwidth                   0.2.13             pyhd8ed1ab_1    conda-forge
webencodings              0.5.1              pyhd8ed1ab_3    conda-forge
whatthepatch              1.0.7              pyhd8ed1ab_1    conda-forge
wheel                     0.45.1             pyhd8ed1ab_1    conda-forge
win_inet_pton             1.1.0              pyh7428d3b_8    conda-forge
wrapt                     1.17.2          py312h4389bb4_0    conda-forge
xorg-libxau               1.0.12               h0e40799_0    conda-forge
xorg-libxdmcp             1.1.5                h0e40799_0    conda-forge
xz                        5.6.4                h208afaa_0    conda-forge
xz-tools                  5.6.4                h2466b09_0    conda-forge
yaml                      0.2.5                h8ffe710_2    conda-forge
yapf                      0.43.0             pyhd8ed1ab_1    conda-forge
yarl                      1.18.3          py312h31fea79_1    conda-forge
zeromq                    4.3.5                ha9f60a1_7    conda-forge
zipp                      3.21.0             pyhd8ed1ab_1    conda-forge
zlib                      1.3.1                h2466b09_2    conda-forge
zstandard                 0.19.0          py312h2bbff1b_0  
zstd                      1.5.7                hbeecb71_0    conda-forge

[ccordoba12]

Hey @Dan-Patterson, thanks for reporting. Unfortunately, I can't reproduce this problem on Linux:

@dalthviz, could you check what you get on Windows? Thanks!

[Dan-Patterson]

As you show...that is the way it used to work
And as you can see from my image, only the popup in the console works
Ctrl I doesn't work either

[ccordoba12]

As you show...that is the way it used to work

I'm using Spyder 6 as well (not 5), as you can clearly see.

And as you can see from my image, only the popup in the console works

That's why I said I wasn't able to reproduce your problem.

Ctrl I doesn't work either

Works for me too.

[Dan-Patterson]

Spyder 6 as well

• Spyder version: 6.0.4 (conda)
• Python version: 3.12.0 64-bit
• Qt version: 5.15.2
• PyQt5 version: 5.15.10
• Operating System: Windows-11-10.0.26100-SP0

[dalthviz]

Giving this a check I was unable to get an object's info using the automatic connections option between the IPython Console and the Help pane after typing a left parenthesis by creating an env with something like:

conda create -n spyder6_py3120 -c conda-forge python=3.12.0 spyder=6.0.4 numpy=2.2.0

From that env Spyder showed a red No documentation available message

However, after updating the Python version in the created env using something like:

conda install -c conda-forge python=3.12.9

I was able to get help with the automatic connection option:

Maybe having as Python 3.12.0 + numpy 2.2.0 or maybe the Python version and python-lsp-server could be causing the issue described @ccordoba12 ? Could it be possible for you @Dan-Patterson to update your Python version and check if that helps? Let us know!

[Dan-Patterson]

Update went fine
fired up Spyder and tried it in the console to get help, but it would only show the help when typed in Object

---

(spynum) C:\arc_pro\bin\Python\envs\spynum>conda install -c conda-forge python=3.12.9
Retrieving notices: ...working... done
Channels:

• conda-forge
• defaults
• esri
  Platform: win-64
  Collecting package metadata (repodata.json): done
  Solving environment: done

Package Plan

environment location: C:\arc_pro\bin\Python\envs\spynum

added / updated specs:
- python=3.12.9

The following packages will be downloaded:

package                    |            build
---------------------------|-----------------
ca-certificates-2025.2.25  |       haa95532_0         130 KB
python-3.12.9              |h3f84c4b_0_cpython        15.2 MB  conda-forge
------------------------------------------------------------
                                       Total:        15.4 MB

The following packages will be UPDATED:

ca-certificates conda-forge::ca-certificates-2025.1.3~ --> pkgs/main::ca-certificates-2025.2.25-haa95532_0
python 3.12.0-h2628c8c_0_cpython --> 3.12.9-h3f84c4b_0_cpython

Proceed ([y]/n)? y

Downloading and Extracting Packages:

Preparing transaction: done
Verifying transaction: done
Executing transaction: done

[dalthviz]

No totally sure what is happening here then to be honest :/ You mentioned you already have the option active in your preferences so does your Preference > Help page looks like this:

right?

Also, could you run Spyder on debug mode to see if something is failing silently on your side when trying to trigger the automatic help? For that you can run spyder --debug-info verbose --debug-output file. A spyder-debug.log should be generated

[Dan-Patterson]

yes, both are checked
debug doesn't produce anything
I am getting quick at copy and paste to the Object inspector
If no one else is seeing this, you can close, perhaps I will do a complete clean and reinstall when I am not mid project.
Thanks