Report problems

Usually to help with issue we need logs from a device.

You can send them to us from settings page by checking "Send a copy to support" and clicking on send logs button. If that does not work by some reason try to gather more info manually:

You will need to run these commands (SSH or hdmi) and send the output to Syncloud support:

ifconfig
systemctl list-units --state=inactive --all --no-pager
journalctl
dmesg
ip route
tail -200 /opt/data/platform/log/uwsgi_public.log
tail -200 /opt/data/platform/log/platform.log