Error when running run.sh

[zwka]

Encountered an exception when trying to execute the run.sh. (please refer to attached screenshot)

Running on Linux Mint 18.3

Any help will be appreciated. Thank you

[mrhalyang]

Me too on Ubuntu 16.04.

[AlexisJAnderson]

Idem ditto on Ubuntu desktop 16.04 and Server 17.10.1

[the-other-foot]

I reproduced this error by setting up a clean host with Ubuntu 16.04, bringing it up to date, then following the install instructions.

This is connected to a change in one of the dependencies, tornado, when it's upgraded to 5 or above. The requirements for circus sets the tornado version to tornado>=3 so new installs automatically pick up e.g. tornado==5.0.1. (see also: circus-tent/circus#1052)

I'm able to fix it by simply downgrading the tornado version; from the open-paperless directory I ran:

source venv/bin/activate
pip install tornado==4.5.3
deactivate

and then I was able to start and use open-paperless.

[AlexisJAnderson]

Confirmed @the-other-foot 's solution works.
Then again can't upload documents once it started, looking into it.

[mrhalyang]

I solve the problem by following @the-other-foot's method, thanks.

[saadmajeed01]

Encountered an directory not found when trying to execute the ./setup.sh & ./run.sh.

root@DESKTOP-5Q4Q8QF:/mnt/c/Users/Saad/open-paperless# ./setup.sh
-bash: ./setup.sh: /bin/sh^M: bad interpreter: No such file or directory
root@DESKTOP-5Q4Q8QF:/mnt/c/Users/Saad/open-paperless# ./run.sh
-bash: ./run.sh: /bin/sh^M: bad interpreter: No such file or directory