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Desktop Notifications are not working anymore #1317

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tonynajjar opened this issue Jun 16, 2023 · 8 comments
Closed

Desktop Notifications are not working anymore #1317

tonynajjar opened this issue Jun 16, 2023 · 8 comments

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@tonynajjar
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Zulip desktop version: 5.10.0

Suddenly my desktop notifications stopped working. Pressing the Test desktop notification and Play button does nothing
image

Weirdly enough, it still works from the browser. I'm not sure how I can give you more information, are there any logs I can send to you? Thanks for the guidance

@tonynajjar
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This should be useful to you:

image

@achton
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achton commented Sep 6, 2023

I have the same issue on Linux with the desktop app. We are using Zulip Cloud.

@achton
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achton commented Sep 11, 2023

@tonynajjar Did you learn anything new since creating this issue? Have you tried downgrading?

I've tried reinstalling 5.10 without any change 🐼

@tonynajjar
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Sadly not, still the same. Weirdly enough no one else in my company seems to be having the issue. My ugly workaround is to have the web version always open in parallel to get the notifications 🙃

@achton
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achton commented Sep 11, 2023

Yeah, whatever works, right? :)

Did you by any chance upgrade to Ubuntu 23.04 recently? That's the only thing I can think of - I think this issue started more or less around that time for me.

@tonynajjar
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Nope, still on Ubuntu 22.04.3

@andersk
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andersk commented Sep 11, 2023

Have you accidentally enabled the Do Not Disturb feature of the desktop app? If you want notifications, make sure you’ve turned that off.

@tonynajjar
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tonynajjar commented Sep 12, 2023

Have you accidentally enabled the Do Not Disturb feature of the desktop app? If you want notifications, make sure you’ve turned that off.

Well, that's officially the stupidest I felt in 2023. That was the issue indeed, thanks a lot for your comment.

On the other hand, it would be great if it would be clearer to the user that Do Not Disturb is on when testing desktop notification with the button in Settings > Notifications:

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I'll be happy to open another feature request if you agree with the idea

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3 participants