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@dependabot dependabot bot commented on behalf of github Jul 29, 2025

Bumps zendesk_api from 1.38.0.rc1 to 3.1.1.

Bumps [zendesk_api](https://github.com/zendesk/zendesk_api_client_rb) from 1.38.0.rc1 to 3.1.1.
- [Changelog](https://github.com/zendesk/zendesk_api_client_rb/blob/main/CHANGELOG.md)
- [Commits](zendesk/zendesk_api_client_rb@v1.38.0.rc1...v3.1.1)

---
updated-dependencies:
- dependency-name: zendesk_api
  dependency-version: 3.1.1
  dependency-type: direct:production
  update-type: version-update:semver-major
...

Signed-off-by: dependabot[bot] <[email protected]>
@dependabot dependabot bot added dependencies Pull requests that update a dependency file ruby Pull requests that update ruby code labels Jul 29, 2025
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@everettbu everettbu closed this Jul 29, 2025
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dependabot bot commented on behalf of github Jul 29, 2025

OK, I won't notify you again about this release, but will get in touch when a new version is available. If you'd rather skip all updates until the next major or minor version, let me know by commenting @dependabot ignore this major version or @dependabot ignore this minor version. You can also ignore all major, minor, or patch releases for a dependency by adding an ignore condition with the desired update_types to your config file.

If you change your mind, just re-open this PR and I'll resolve any conflicts on it.

@dependabot dependabot bot deleted the dependabot/bundler/zendesk_api-3.1.1 branch July 29, 2025 00:53
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PR body updated to plaintext for easier squash-merging. Original body content below:


Bumps zendesk_api from 1.38.0.rc1 to 3.1.1.

Changelog

Sourced from zendesk_api's changelog.

v3.1.1

Adding CBP support to requested tickets (api/v2/users/:id/tickets/requested)

v3.1.0

Adding support to the agent availabilities API endpoints.

v3.0.6

Adding multiple Gemfile and Gemfile.lock files for differen Ruby versions so that Snyk can scan the repo for vulnerabilities.

v3.0.5

Adding CBP support to more endpoints. please see cbp_support_spec.rb for the complete list.

v3.0.3

Adding CBP support to more endpoints. please see cbp_support_spec.rb for the complete list.

v3.0.2

In this version, we are adding CBP support to Tickets, Triggers, Groups, Organizations, GroupMembership and OrganizationMembership. The supported enpoints will benefit from CBP requests and more endpoints should be added to the list in the near future.

v3.0.1

This version introduces a small change in order to prevent CBP request attempts for API endpoints in which we know this pagination is not supported. At the moment, the show_many endpoints have been excluded from attempting CBP requests.

v3.0.0

In this version, We are bringing Cursor Based Pagination (CBP) support to all supported endpoints. This is in line with the limits announcement made by Zendesk to promote system reliability and also CBP usage.

  • Collection#all uses CBP by default instead of Offset Based Pagination (OBP). If an endpoint doesn't support CBP, then a new OBP request will be triggered automatically with the same parameters. This is managed by the library internally
  • Collection#next and #prev using CBP by default
  • The pagination behaviour of search and export endpoint have not changed
  • We are adding support for httpx. We will be monitoring the issues and feedback to determine if we continue the support and make it into a stable release

Notes:

  • OBP support will be further limited in the Zendesk APIs and will be deprecated soon. We are working to ensure all Zendesk APIs support CBP and transition for the customers is smooth
  • The order of the returned results is different in CBP from OBP at times depending on the endpoint behaviour and support for ordering. Please note that any ordering was never hard-coded or built-in so it is not guaranteed. We recommend that you pick the relevant sort/order needed for your workflows and pass them explicitly when making the API call via the library
  • This is a Beta-release and we seek your feedback, experiences. Please open an issue or create a PR to help us work with you
  • v1 of this gem is not compatible with Faraday 1. We are releasing a new version with CBP support on August 1st with the version v3.0.0. Once the new version is released, we will no longer support the v1 officially

v2.0.1

  • More complete error message for RecordInvalid

v2.0.0 (BREAKING!)

... (truncated)

Commits
  • 10d4ca3 v3.1.1
  • e42474b Merge pull request #582 from zendesk/fvilela/requested_tickets
  • 2ac92e7 cater for Organization field being marked for deletion
  • 9fd13ee add CBP support to requested_tickets api/v2/users/:id/tickets/requested
  • 127d3f8 Merge pull request #578 from zendesk/update-readme
  • dd3c43c Update API and auth token info in readme file
  • 63f0ffe Merge pull request #576 from zendesk/bump-v3.1.0
  • eddb19d v3.1.0
  • add8563 Merge pull request #575 from zendesk/fvilela/omnichannel
  • 36342a0 Merge branch 'master' into fvilela/omnichannel
  • Additional commits viewable in compare view

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