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Windows 11 urls and other shortcuts cannot be seen #13353

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bw889 opened this issue Sep 11, 2023 · 16 comments
Closed

Windows 11 urls and other shortcuts cannot be seen #13353

bw889 opened this issue Sep 11, 2023 · 16 comments
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area - file system bug Something isn't working 👀 needs - additional info Needs more information from the reporter

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@bw889
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bw889 commented Sep 11, 2023

Description

Windows 11 urls and other shortcuts cannot be seen although they are in the folder because if you try again to move a url or shortcut it asks if you want to replace.

Steps To Reproduce

Create shortcut
Drag or copy / paste to folder

Requirements

  • e.g. Fix crash that occurs when...

Files Version

10.0.22621.2134

Windows Version

11

Log File

debug.log

@bw889 bw889 added the bug Something isn't working 👀 label Sep 11, 2023
@yaira2
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yaira2 commented Sep 11, 2023

Thank you for the report, is this by any chance on a network drive?

@bw889
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bw889 commented Sep 11, 2023

No, standalone

@Josh65-2201
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Josh65-2201 commented Sep 11, 2023

What Files version are you on? You can see in Files settings > About, and where are these shortcuts stored?

@Josh65-2201 Josh65-2201 added the needs - additional info Needs more information from the reporter label Sep 11, 2023
@bw889
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bw889 commented Sep 11, 2023

Files Version
10.0.22621.2134

Some shortcuts are shortcuts to files on the hard drive, inside the OneDrive folder .... C:\Users\NAME\OneDrive\ .....
With urls I can drag them from a browser they just don't appear

@Josh65-2201
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10.0.22621.2134

Thats not the Files version this is a Windows version number

@bw889
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bw889 commented Sep 11, 2023

Oh sorry 2.5.21.0
Thanks for trying to help by the way. And so quickly!

@Josh65-2201
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Have you try refreshing the folder (F5 key) after pasting it?
Can you also see if this is an issue in the preview version. https://files.community/download

@bw889
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bw889 commented Sep 11, 2023

Yes have tried refreshing and also going up and or back a couple of levels. And when I open the same folder in the Windows File Explorer it does appear. Apart from this one issue I much prefer Files to the Windows File Explorer.

@bw889
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bw889 commented Sep 11, 2023

Installing Preview version now ....

@yaira2
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yaira2 commented Sep 11, 2023

Seems related to this issue #12626 (comment)

@bw889
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bw889 commented Sep 11, 2023

No luck with the Preview version either

@bw889
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bw889 commented Sep 11, 2023

I have just noticed that the shortcuts and urls whilch were in folders before Files was installed can be seen, but new ones cannot.

@kerfuffley
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Just installed Files v2.5.21.0 on Windows 10 and I'm seeing this issue too. I see the issue in the preview version as well.

For one of the shortcuts, I tried copying it from File Explorer and pasting it into the same folder in Files, and then after refreshing, the original shortcut will show in Files, but not the copy.

All my shortcuts are in my OneDrive. So far it seems like the only shortcuts that don't show are ones pointing to some server (e.g. \servername), but not all shortcuts to a server don't show up. Shortcuts to websites seem to work fine.

@yaira2
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yaira2 commented Jul 18, 2024

@bw889 can you confirm if the shortcut targets exist?

@Josh65-2201
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Should this be closed in favor of #15821?

@yaira2
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yaira2 commented Aug 5, 2024

Sounds like a good idea

@yaira2 yaira2 closed this as completed Aug 5, 2024
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Labels
area - file system bug Something isn't working 👀 needs - additional info Needs more information from the reporter
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