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@luancazarine luancazarine commented Dec 30, 2024

Resolves #15105.

Summary by CodeRabbit

  • New Features

    • Added new Richpanel integration with capabilities for:
      • Creating tickets
      • Updating ticket statuses
      • Adding ticket messages
    • Introduced new event sources for tracking new messages and tickets
  • Chores

    • Updated Richpanel package version from 0.0.1 to 0.1.0
    • Added dependency on @pipedream/platform
  • Documentation

    • Added constants and utility functions to support Richpanel integration
  • Minor Changes

    • Added newline formatting to several app files (Azure Storage, Elevio, Homerun, Ragie, Refiner, Typefully, What Are Those)

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@luancazarine luancazarine added the ai-assisted Content generated by AI, with human refinement and modification label Dec 30, 2024
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coderabbitai bot commented Dec 30, 2024

Walkthrough

This pull request introduces minor formatting changes across several .app.mjs files, specifically the addition of newlines at the end of these files. Additionally, it implements new modules for ticket management in the Richpanel integration, including functionalities for creating tickets, adding messages, and updating ticket statuses. The changes also introduce new constants and utility functions to enhance the overall interaction with the Richpanel API.

Changes

File Change Summary
components/richpanel/actions/* Added new action modules for ticket management: create ticket, add ticket message, update ticket status
components/richpanel/common/constants.mjs Introduced new constant arrays for status options, comment sender types, and via channels
components/richpanel/common/utils.mjs Added utility functions parseObject and camelToSnakeCase
components/richpanel/richpanel.app.mjs Significantly enhanced with new API interaction methods and prop definitions
components/richpanel/sources/* Added base source module and specific sources for new tickets and messages
components/richpanel/package.json Updated version and added dependency on @pipedream/platform
Multiple .app.mjs files Minor formatting changes (newline additions)

Assessment against linked issues

Objective Addressed Explanation
Create new ticket [#15105]
Add message to ticket [#15105]
Update ticket status [#15105]
New ticket polling source [#15105]
New message polling source [#15105]

Possibly related PRs

Suggested labels

action, trigger / source

Suggested reviewers

  • jcortes

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Where tickets dance and messages take flight!
With actions crisp and sources keen,
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Sources
 - New Ticket
 - New Message
 - New Ticket Status Change

Actions
 - Create Ticket
 - Add Ticket Message
 - Update Ticket Status
Sources
 - New Ticket
 - New Message

Actions
 - Create Ticket
 - Add Ticket Message
 - Update Ticket Status
@luancazarine luancazarine marked this pull request as ready for review January 6, 2025 19:45
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Actionable comments posted: 7

🧹 Nitpick comments (9)
components/richpanel/richpanel.app.mjs (4)

10-15: Consider renaming “createId” for clarity
The label is “Ticket ID” but the property is named “createId.” Using a name like “ticketId” might be more consistent with its intended purpose.

- createId: {
+ ticketId: {
    type: "string",
    label: "Ticket ID",
    description: "The ID of the ticket to create",
},

48-68: Clarify or rename “conversationId” vs label “Ticket ID,” and remove debug logging

  1. The label “Ticket ID” duplicates the wording from the “createId” property, which can confuse users. Consider renaming “conversationId” or updating the label to clearly distinguish them.
  2. Remove or comment out console.log("ticket: ", ticket); to avoid spamming logs in production code.
- console.log("ticket: ", ticket);
+ // console.log("ticket: ", ticket);

80-88: Handle potential request errors
Currently, _makeRequest does not wrap Axios calls in a try-catch. If you anticipate API failures or need custom error handling, consider gracefully catching errors or surfacing them to the user.


117-145: Optional chaining consideration
On line 143, you’re using hasMore = ticket && ticket.length;. The static analyzer suggests using optional chaining for clarity. Converting it to ticket?.length can serve as a more explicit pattern, but the current approach is also valid.

- hasMore = ticket && ticket.length;
+ hasMore = ticket?.length;
🧰 Tools
🪛 Biome (1.9.4)

[error] 143-143: Change to an optional chain.

Unsafe fix: Change to an optional chain.

(lint/complexity/useOptionalChain)

components/richpanel/sources/new-ticket/new-ticket.mjs (1)

4-22: Consider a fallback for item.subject
In getSummary(item), if item.subject is missing or undefined, the sentence might be incomplete. A quick fallback ensures more robust summarization.

getSummary(item) {
-  return `New Ticket: ${item.subject}`;
+  return `New Ticket: ${item.subject ?? "No Subject"}`;
},
components/richpanel/common/utils.mjs (1)

26-26: Handle edge cases in camelToSnakeCase conversion

The current implementation doesn't handle:

  1. Leading uppercase letters (e.g., "XMLParser")
  2. Consecutive uppercase letters (e.g., "myXMLParser")
  3. Invalid inputs

Consider this improved implementation:

-export const camelToSnakeCase = (str) => str.replace(/[A-Z]/g, (letter) => `_${letter.toLowerCase()}`);
+export const camelToSnakeCase = (str) => {
+  if (typeof str !== 'string') return str;
+  return str
+    // Handle leading uppercase letters
+    .replace(/^[A-Z]/, (letter) => letter.toLowerCase())
+    // Handle consecutive uppercase letters
+    .replace(/([A-Z]+)([A-Z][a-z])/g, (_, group1, group2) => 
+      `${group1.toLowerCase()}_${group2.toLowerCase()}`)
+    // Handle regular camelCase
+    .replace(/([a-z])([A-Z])/g, (_, group1, group2) => 
+      `${group1}_${group2.toLowerCase()}`);
+};
components/richpanel/common/constants.mjs (1)

1-52: Enhance constants with type safety and immutability

Consider the following improvements:

  1. Add Object.freeze() to prevent accidental modifications
  2. Add JSDoc type definitions for better maintainability
  3. Document the purpose and usage of each constant
+/**
+ * @typedef {Object} Option
+ * @property {string} label - Display label
+ * @property {string} value - Actual value used in API
+ */

+/**
+ * Status options for tickets
+ * @type {readonly Option[]}
+ */
-export const STATUS_OPTIONS = [
+export const STATUS_OPTIONS = Object.freeze([
   // ... existing options ...
-];
+]);

+/**
+ * Comment sender type options
+ * @type {readonly Option[]}
+ */
-export const COMMENT_SENDER_TYPE_OPTIONS = [
+export const COMMENT_SENDER_TYPE_OPTIONS = Object.freeze([
   // ... existing options ...
-];
+]);

+/**
+ * Available communication channels
+ * @type {readonly Option[]}
+ */
-export const VIA_CHANNEL_OPTIONS = [
+export const VIA_CHANNEL_OPTIONS = Object.freeze([
   // ... existing options ...
-];
+]);
components/richpanel/sources/new-message/new-message.mjs (1)

20-34: Optimize data processing for large datasets

The nested loops in prepareData might be inefficient for large datasets. Consider using array methods for better performance.

- async prepareData(data, lastDate) {
-   const response = [];
-   for await (const item of data) {
-     for (const message of item.comments) {
-       if (Date.parse(message.created_at) > Date.parse(lastDate)) {
-         response.push({
-           ...message,
-           updated_at: message.created_at,
-           ticket_id: item.id,
-         });
-       }
-     }
-   }
-   return response;
- }
+ async prepareData(data, lastDate) {
+   const parsedLastDate = Date.parse(lastDate);
+   return (await Promise.all(data.map(async (item) => 
+     item.comments
+       .filter(message => Date.parse(message.created_at) > parsedLastDate)
+       .map(message => ({
+         ...message,
+         updated_at: message.created_at,
+         ticket_id: item.id,
+       }))
+   ))).flat();
+ }
components/richpanel/actions/create-ticket/create-ticket.mjs (1)

89-91: Enhance error handling with specific error types

The catch block could be more specific about the type of error that occurred.

-    } catch ({ response }) {
-      throw new ConfigurationError(response?.data?.error?.message);
+    } catch (error) {
+      if (error.response?.data?.error) {
+        throw new ConfigurationError(error.response.data.error.message);
+      } else if (error.response?.status === 401) {
+        throw new ConfigurationError('Authentication failed. Please check your API credentials.');
+      } else if (error.response?.status === 429) {
+        throw new ConfigurationError('Rate limit exceeded. Please try again later.');
+      } else {
+        throw new Error(`Failed to create ticket: ${error.message}`);
+      }
     }
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📥 Commits

Reviewing files that changed from the base of the PR and between eb2bc73 and 7a2b467.

⛔ Files ignored due to path filters (1)
  • pnpm-lock.yaml is excluded by !**/pnpm-lock.yaml
📒 Files selected for processing (19)
  • components/azure_storage/azure_storage.app.mjs (1 hunks)
  • components/elevio/elevio.app.mjs (1 hunks)
  • components/homerun/homerun.app.mjs (1 hunks)
  • components/ragie/ragie.app.mjs (1 hunks)
  • components/refiner/refiner.app.mjs (1 hunks)
  • components/richpanel/actions/add-ticket-message/add-ticket-message.mjs (1 hunks)
  • components/richpanel/actions/create-ticket/create-ticket.mjs (1 hunks)
  • components/richpanel/actions/update-ticket-status/update-ticket-status.mjs (1 hunks)
  • components/richpanel/common/constants.mjs (1 hunks)
  • components/richpanel/common/utils.mjs (1 hunks)
  • components/richpanel/package.json (2 hunks)
  • components/richpanel/richpanel.app.mjs (1 hunks)
  • components/richpanel/sources/common/base.mjs (1 hunks)
  • components/richpanel/sources/new-message/new-message.mjs (1 hunks)
  • components/richpanel/sources/new-message/test-event.mjs (1 hunks)
  • components/richpanel/sources/new-ticket/new-ticket.mjs (1 hunks)
  • components/richpanel/sources/new-ticket/test-event.mjs (1 hunks)
  • components/typefully/typefully.app.mjs (1 hunks)
  • components/what_are_those/what_are_those.app.mjs (1 hunks)
✅ Files skipped from review due to trivial changes (7)
  • components/what_are_those/what_are_those.app.mjs
  • components/typefully/typefully.app.mjs
  • components/ragie/ragie.app.mjs
  • components/azure_storage/azure_storage.app.mjs
  • components/homerun/homerun.app.mjs
  • components/refiner/refiner.app.mjs
  • components/elevio/elevio.app.mjs
🧰 Additional context used
🪛 Biome (1.9.4)
components/richpanel/richpanel.app.mjs

[error] 143-143: Change to an optional chain.

Unsafe fix: Change to an optional chain.

(lint/complexity/useOptionalChain)

🔇 Additional comments (16)
components/richpanel/richpanel.app.mjs (10)

1-5: Imports look clean
No issues found with these imports. They align with platform conventions and imported constants are used properly.


16-21: Status property usage looks good
The “status” property correctly leverages the STATUS_OPTIONS array, ensuring consistent usage of allowed status values.


22-26: “commentBody” property is straightforward
No issues with the definition or usage of “commentBody.”


27-32: “commentSenderType” usage
No issues here; referencing COMMENT_SENDER_TYPE_OPTIONS aligns well with the intended design.


33-47: Validate tag field existence
When calling listTags(), consider handling cases where tag might be undefined or empty to avoid runtime errors.


71-79: Base URL and headers setup
These methods follow a clear and consistent approach for generating request configuration.


89-95: createTicket method
Implementation is concise and reusable. No issues found.


96-100: listTags method
Straightforward method for retrieving tags. No issues.


101-106: listTickets method
Implementation is consistent with other request methods. No issues.


107-115: updateTicket method
Good approach for updating tickets by conversation ID.

components/richpanel/sources/new-message/test-event.mjs (1)

1-16: Sample event object
All fields appear valid for a test event scenario. If you wish to test a broader range of attachments or different channels, consider adding more sample data.

components/richpanel/sources/new-ticket/new-ticket.mjs (1)

1-3: Imports and composition
Combining common and the sample event is a clean approach for code sharing.

components/richpanel/actions/update-ticket-status/update-ticket-status.mjs (1)

7-7: Consider bumping version number

The version is set to "0.0.1" which suggests very early development. Consider using a more appropriate version number if this component is ready for production use.

components/richpanel/sources/new-message/new-message.mjs (1)

24-24: Consider timezone handling in date comparison

The Date.parse() comparison might lead to inconsistencies across different timezones. Consider using ISO 8601 format or explicit timezone handling.

components/richpanel/package.json (2)

15-17: Verify the @pipedream/platform dependency version.

The addition of @pipedream/platform dependency with ^3.0.3 is appropriate for a new component.

Run this script to check if this is the recommended platform version:

✅ Verification successful

Platform dependency version ^3.0.3 is appropriate

🏁 Scripts executed

The following scripts were executed for the analysis:

Script:

#!/bin/bash
# Description: Verify platform dependency version across components
# Check platform versions used in other components
fd package.json components/ -x grep -l "@pipedream/platform" {} \; -x grep "\"@pipedream/platform\":" {}

# Get the latest version from npm
npm view @pipedream/platform version

Length of output: 65840


3-3: Verify semantic versioning for the version bump.

The version bump from 0.0.1 to 0.1.0 indicates new features without breaking changes, which aligns with the introduction of new ticket management capabilities.

Run this script to check the version history and ensure semantic versioning is followed:

✅ Verification successful

Version bump from 0.0.1 to 0.1.0 is appropriate

The minor version increment is justified by the introduction of a complete ticket management system with multiple stable features:

  • 3 actions for CRUD operations
  • 2 webhook sources for real-time updates
  • Common utilities and proper error handling
🏁 Scripts executed

The following scripts were executed for the analysis:

Script:

#!/bin/bash
# Description: Verify version history and changes
# Check version history in git
git log -p components/richpanel/package.json | grep '"version":'

# List all files changed to verify the scope of changes justifies a minor version bump
git diff --name-only components/richpanel/

Length of output: 44


Script:

#!/bin/bash
# Check if this is a new component
fd richpanel$ --type d

# List all files in the component directory
fd . components/richpanel --type f

# Look for new features/actions implementation
rg -l "class RichpanelApp" components/richpanel/
ast-grep --pattern 'export default {
  $$$
}'  components/richpanel/

Length of output: 38956

jcortes
jcortes previously approved these changes Jan 6, 2025
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Hi @luancazarine lgtm! Ready for QA!

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Actionable comments posted: 0

🧹 Nitpick comments (2)
components/richpanel/actions/create-ticket/create-ticket.mjs (2)

118-151: Consider refactoring prop visibility logic

The current implementation has repetitive code for showing/hiding props. Consider refactoring to reduce duplication and improve maintainability.

Here's a suggested approach:

- async additionalProps(props) {
-   switch (this.viaChannel) {
-   case "email" :
-     props.viaSourceFromAddress.hidden = false;
-     // ... more prop assignments
-   case "aircall" :
-     // ... more prop assignments
-   default:
-     // ... more prop assignments
-   }
-   return {};
- }
+ async additionalProps(props) {
+   const propVisibility = {
+     email: {
+       visible: ['viaSourceFromAddress', 'viaSourceFromName', 'viaSourceToAddress', 'viaSourceToName'],
+       hidden: ['viaSourceFrom', 'viaSourceTo', 'viaSourceFromNumber', 'viaSourceToNumber'],
+     },
+     aircall: {
+       visible: ['viaSourceFromNumber', 'viaSourceToNumber'],
+       hidden: ['viaSourceFrom', 'viaSourceTo', 'viaSourceFromAddress', 'viaSourceFromName', 
+                'viaSourceToAddress', 'viaSourceToName'],
+     },
+     default: {
+       visible: ['viaSourceFrom', 'viaSourceTo'],
+       hidden: ['viaSourceFromAddress', 'viaSourceFromName', 'viaSourceToAddress', 
+                'viaSourceToName', 'viaSourceFromNumber', 'viaSourceToNumber'],
+     },
+   };
+   
+   const config = propVisibility[this.viaChannel] || propVisibility.default;
+   
+   Object.keys(props).forEach(prop => {
+     if (config.visible.includes(prop)) props[prop].hidden = false;
+     if (config.hidden.includes(prop)) props[prop].hidden = true;
+   });
+   
+   return {};
+ }

202-204: Enhance error handling

The current error handling only extracts the message from the response. Consider handling cases where the response or error structure might be different.

- } catch ({ response }) {
-   throw new ConfigurationError(response?.data?.error?.message);
+ } catch (error) {
+   const message = error.response?.data?.error?.message 
+     || error.message 
+     || 'An unknown error occurred while creating the ticket';
+   throw new ConfigurationError(message);
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🔇 Additional comments (3)
components/richpanel/actions/create-ticket/create-ticket.mjs (3)

1-11: LGTM! Well-structured component setup with proper documentation.

The imports are appropriate and the component metadata is well-defined with proper documentation link.


98-109: Add schema validation for source objects

The viaSourceFrom and viaSourceTo object props lack schema validation, which could lead to invalid API requests.


39-48: Verify priority options completeness

The priority options seem limited to only "HIGH" and "LOW". Consider if medium/normal priority is needed for better granularity in ticket prioritization.

Run this script to check the API documentation or existing tickets for supported priority values:

@luancazarine
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/approve

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